I work for Cabelas and this is the way it works for all stores under the Bass Pro Shops umbrella. A gun arrives on the dock and customer service gives a call to the customer letting them know the gun has arrived (status update). The gun is picked up from the loading dock and goes to an area where a person opens the box, installs a trigger lock, checks the serial number on the gun, verifies it with the box, checks the contents of the box to make sure you are receiving everything you should be, scans the gun into the computer, tapes it shut with a piece of safety check tape, gets initialed and dated, paperwork is attached to the box, the customer is called, and finally the box is located on a waiting shelf. All during these steps, this person can be interrupted, to answer a call from the OSP, return trace requests from the ATF, be asked to assist at the sales counter, and approve 4473's and file them as they come in. This whole process should take no more than 20 minutes per gun, depending on the amount of work done at the counter, helping a customer who wants to look at a gun. The number of guns that come in multiply the amount of time to get to yours and let's say it is half way through the stack of boxes, maybe five hours in. A break and a lunch time can come and go but all guns will be processed the day of receipt. As to estimating a date an outside manufacturer will deliver on an order, no one knows that and Covid restrictions do affect production, just take a look at the ammunition and scope shortages. There's no "bubblegumty" there. You can buy locally, and pay for the extra cost of doing so. I will not knock the sales process, or service at Cabelas, it is efficient. Maybe there is a new person at Sportman's Warehouse still trying to catch on. Nobody there is trying to short you.So a few weeks ago I ordered an AR15 from sportsman's warehouse it was estimated to arrive on the 12th. I wait for the 12th and no update so I called their customer support and they said it arrived and I will be contacted when it's ready. I feel like a good bit of companies would follow up with a new estimate date or something absolutely zero communication. I called the store that I placed my in-store pickup with and I was told they had a large shipment of AR15's come in but they only have one person dealing with the entire shipment of AR15's. I politely thanked him not much he could do. I just don't understand what the problem is with communication. I didn't even receive an email when my shipment ship but I know it ship because that's what they told me. Call me old school but I'm a fan of tracking numbers/ status updates specially when I'm spending almost a thousand dollars.. So essentially I'm just waiting till they can get to it lord knows when that will be.. Had I known this is the type of situation I was going to run into I would have bought locally lesson learned! Luckily for me I have enough gun that I should be fine till it's ready to be picked up but what about the people who are buying it for self defense and it is the only gun they have/ don't have? I'm not trying to come off as rude but I'm tired of establishments using Covid-19 as an excuse for bubblegumty service and that goes for almost every retail store I have visited/dealt with in the past 12 months. Moral of the story buying locally. Hopefully I can get my rifle soon after that I won't be doing my business with them again.