So a few weeks ago I ordered an AR15 from sportsman’s warehouse it was estimated to arrive on the 12th. I wait for the 12th and no update so I called their customer support and they said it arrived and I will be contacted when it’s ready. I feel like a good bit of companies would follow up with a new estimate date or something absolutely zero communication. I called the store that I placed my in-store pickup with and I was told they had a large shipment of AR15’s come in but they only have one person dealing with the entire shipment of AR15’s. I politely thanked him not much he could do. I just don’t understand what the problem is with communication. I didn’t even receive an email when my shipment ship but I know it ship because that’s what they told me. Call me old school but I’m a fan of tracking numbers/ status updates specially when I’m spending almost a thousand dollars.. So essentially I’m just waiting till they can get to it lord knows when that will be.. Had I known this is the type of situation I was going to run into I would have bought locally lesson learned! Luckily for me I have enough gun that I should be fine till it’s ready to be picked up but what about the people who are buying it for self defense and it is the only gun they have/ don’t have? I’m not trying to come off as rude but I’m tired of establishments using Covid-19 as an excuse for bubblegumty service and that goes for almost every retail store I have visited/dealt with in the past 12 months. Moral of the story buying locally. Hopefully I can get my rifle soon after that I won’t be doing my business with them again.