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First I do not like to write reviews like this, feel that since I have recommended this source in the past, that I must inform others of their fall from grace.
The last few orders prior to my current, the people at Camping Survival failed to inform me (as policy says they will do) of a shipment having been sent.
They have been slow to respond to eamil request about shipments, ignored request of shipping data. Only for UPS to deliver it unexpectedly.
My second to last shipment, I had shipped to the local UPS facility for picked, they personnel at Camping Survival failed to inform me the shipment occured after I had pinged them asking when it was going to ship several times, the order got to the UPS office sat for a week and was returned to Camping Survival.
The idiots at Camping Survival asked If i wanted to pay to have it shipped some where's else. After I chewed the owner by email they agreed to reship the package at their expense and email me a copy of the shipper so i could track it like it like they were supposed to do to begin with.
On my last order placed 11/13 I requested shipping information on 11/16, 11/25, 11/28 and 11/29 I emailed the owner. At that time the staff emailed me a copy of the shipper showing where it had shipped 11/15 and supposed left on my front porch on 11/21. going tWhich would of had to occured while I was sitting in the living watching TV.
After raising hell with them they state they had filed a claim with UPS, like that did me any good. I told them on 12/09 I was going start legal proceedings the week of 12/12 if they show me proof of a replacement shipment taking place by COB 12/09.
BTW, the owner and managers have disconnected the email, I guess the heat is too hot in the kitchen from their inability to manager their company properly, anyways an email to them comes back immediately undeliverable, bad address.
Well I just checked my email and guess the idiots sent me on 12/09 a copy of the shipper showing delivery on 11/21 apologizing for taking so long and stating they requested the replacement order not be left on the fron proch.
I have emailed them asking what kind of a game they playing, I will call the state attorney generals office and county prosecutors office and ask what where i go from here.
If this is not gross incompitence, I do not know what is.
Anyone here having an order with them, I strongly suggest you cancel it and get your money back or refuse to do business with again and pass this along. If a company is going to show this kind of incompitence and ability to follow their policies and procedures they need to be driven out of business.
If nothing else suspend orders and tell them when they fix their current missing order issue's you will consider resuming and if they ask what you talking about email them a copy of a link to this forum, they will know who it is from, once they read it.
Once they get their act together and is resolved, I will respond to this forum, if it is not removed by some Nazi
The last few orders prior to my current, the people at Camping Survival failed to inform me (as policy says they will do) of a shipment having been sent.
They have been slow to respond to eamil request about shipments, ignored request of shipping data. Only for UPS to deliver it unexpectedly.
My second to last shipment, I had shipped to the local UPS facility for picked, they personnel at Camping Survival failed to inform me the shipment occured after I had pinged them asking when it was going to ship several times, the order got to the UPS office sat for a week and was returned to Camping Survival.
The idiots at Camping Survival asked If i wanted to pay to have it shipped some where's else. After I chewed the owner by email they agreed to reship the package at their expense and email me a copy of the shipper so i could track it like it like they were supposed to do to begin with.
On my last order placed 11/13 I requested shipping information on 11/16, 11/25, 11/28 and 11/29 I emailed the owner. At that time the staff emailed me a copy of the shipper showing where it had shipped 11/15 and supposed left on my front porch on 11/21. going tWhich would of had to occured while I was sitting in the living watching TV.
After raising hell with them they state they had filed a claim with UPS, like that did me any good. I told them on 12/09 I was going start legal proceedings the week of 12/12 if they show me proof of a replacement shipment taking place by COB 12/09.
BTW, the owner and managers have disconnected the email, I guess the heat is too hot in the kitchen from their inability to manager their company properly, anyways an email to them comes back immediately undeliverable, bad address.
Well I just checked my email and guess the idiots sent me on 12/09 a copy of the shipper showing delivery on 11/21 apologizing for taking so long and stating they requested the replacement order not be left on the fron proch.
I have emailed them asking what kind of a game they playing, I will call the state attorney generals office and county prosecutors office and ask what where i go from here.
If this is not gross incompitence, I do not know what is.
Anyone here having an order with them, I strongly suggest you cancel it and get your money back or refuse to do business with again and pass this along. If a company is going to show this kind of incompitence and ability to follow their policies and procedures they need to be driven out of business.
If nothing else suspend orders and tell them when they fix their current missing order issue's you will consider resuming and if they ask what you talking about email them a copy of a link to this forum, they will know who it is from, once they read it.
Once they get their act together and is resolved, I will respond to this forum, if it is not removed by some Nazi