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Some people just don't know how to run a business, and maybe they aren't trying to. Maybe it's a hobby for that guy and he just doesn't care if he ever sells one. The sales side of my business is what I hate. I love what I do, and I get to know all my customers pretty well. I always end up shorting myself on what I should charge because of it. I am trying hard to change that. If someone gets bent out of shape because I didn't give them a smokin deal on a custom turbo kit, so be it. They aren't much of a friend if they expect me to loose money just so they can afford it. My business is split service/sales. I have realized that on the sales end of it, sometimes I take a loss on something just to get the customer to make that first deal. They are happy, tell friends, it breaks the ice. It always leads to making more in the end. Besides you have to flip inventory or people think your prices are too high even if they aren't...