Right, I know they arent local... But we've all bought something from them at some point, or at least considered it. I bought a barrel from them and at the same time bought a gas tube. I ordered a mid length tube and was sent a carbine length tube (in mid length packaging) They were very nice on the phone and sent me a replacement right away.............. the problem this time was exactly the same. Carbine length tube in a mid length package. Someone out there has definitely lost it. Im awaiting their response...... Anyone else have issues like this?