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Anyone else have issues with Palmetto State Armory?

Discussion in 'Business Discussion & Reviews' started by shibbershabber, Apr 1, 2016.

  1. shibbershabber

    shibbershabber Vancouver Well-Known Member

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    Right, I know they arent local...

    But we've all bought something from them at some point, or at least considered it.


    I bought a barrel from them and at the same time bought a gas tube.

    I ordered a mid length tube and was sent a carbine length tube (in mid length packaging)

    They were very nice on the phone and sent me a replacement right away.............. the problem this time was exactly the same. Carbine length tube in a mid length package.

    Someone out there has definitely lost it. Im awaiting their response......


    Anyone else have issues like this?
    20160331_171330.jpg
     
  2. TOVO

    TOVO SW WA. Active Member

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    Personally ordered a few things from them and never had a problem.
     
    Brutus57 likes this.
  3. etrain16

    etrain16 Oregon Bronze Supporter Bronze Supporter

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    No problem like that. Only problem I've experienced is slow shipping, but they seem to be known for that, so I don't give it much thought.
     
  4. PBinWA

    PBinWA Clark County Well-Known Member

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    No problems here.
     
  5. Brutus57

    Brutus57 Skagit County Well-Known Member

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    No problem here, I have been ordering from them for 3 years, only place I could get and LPK during the panic. Maybe you should ask for a rifle length and they'll send you a middie.:rolleyes:

    They do need to rectify it ASAP. Could be a new hire because I don't think sales have flattened.

    Brutus Out
     
    Sgt Nambu likes this.
  6. ThePhonMan

    ThePhonMan Spokanistan Gold Supporter Gold Supporter

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    I've had no issues with PSA in the past.

    This looks like a batch of mislabeled product. If you get in touch with them you might suggest they get a human to go look at all the parts in the bin with the same labels and they will probably discover they have an issue.

    One would think they would have already done this but that's assuming too much in this day and age. Parts clerks are not necessarily "gun people" so this may just seem like a series of one-off problems to the order takers, CSRs, parts clerk, shipping dude, etc.
     
  7. Sgt Nambu

    Sgt Nambu Oregon Bronze Supporter Bronze Supporter

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    No problems here. Alway right and on time.
     
  8. IronMonster

    IronMonster Washington Opinionated Member Diamond Supporter

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    I have easily ordered $10,000 worth of stuff from PSA over the last 5 years. I have had a few problems. All of them rectified given a chance. They are a really big outfit that ships hundreds of orders a day. My guess is unskilled people gather stuff and box it for shipping. Seems highly likely that the gas tubes got stuck in the wrong bin. They are not always the fastest but they have good, inexpensive stuff. You know the old saying. good, fast, cheap. Pick any two :D
     
    B5Ben and Capn Jack like this.
  9. B5Ben

    B5Ben Boise Well-Known Member

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    Yep. Pick two is right. PSA has always done right by me. I would assume the same about wrong part label for the part in it.
     
  10. Hedrin

    Hedrin Portland area Bronze Supporter Bronze Supporter

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    I've probably spent about $1000 with them over the last couple of years. Beyond the mildly slow shipping (Try ordering gadgets through Touch of Modern if you want slow!), I've only had good things to say about what I've received.
     
  11. 808hondacrguy

    808hondacrguy Eugene,OR Bronze Supporter Bronze Supporter

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    One of my favorite places to order from. Never had a problem. Stuff happens, maybe ask them to take it out of the package and verify before sending you another one.
     
    Last edited: Apr 3, 2016
  12. The Heretic

    The Heretic Oregon Well-Known Member

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    No problems.

    Bought mostly ammo in the last 6 months, but also some optics and other odds and ends.
     
  13. NWCustomFirearms

    NWCustomFirearms Vancouver, WA Bronze Vendor Bronze Vendor

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    Aside from slow shipping when they get real busy, no problems.