Anyone ever actually get customer service from Bushnell?

[bellarum]

I contacted Bushnell customer service by email and they emailed a case # and never followed up. I called their service # two weeks later and they emailed me a new case# and no follow up. I emailed them back with both case #'s a couple weeks later and they emailed me a third case # and instructed me to call their service #!
I'll never purchase another Bushnell product. This company has the absolute worst customer service of any company I've ever dealt with.

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[GI JEW 555]

Dam, sorry to here that… I bought a rifle that had one of there elite tactical scopes that I really like and not a cheap scope…. I Haven't ever had any issues with it but it does suck to know if I do, I may be SOL… . All of my other glass is trijicon and Leupold … I have had great customer service in my personal experience with both.