Leupold lifetime warranty

[joken]

I sent a scope to Leupold a few days ago because the power adjustment is difficult to adjust. I have two with this affliction, and I'm glad I didn't send both. I'd like to have it back before Sage Rat time. I told a friend, and he said lifetime for you or them. They notified me that the scope would be repaired in two months.

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[VinnieBoomBah]

I think upper management there discovered cost savings after reducing staff and services during Covid and decided that they were real comfortable resting on their laurels so we get this, no urgency on repairs and a permanently "temporarily closed" Custom Shop

 

[Koda]

Tough to adjust even with the throw lever installed?

 

[joken]

Don't have one on any of my scopes. I can turn it but I don't want it that stiff.

 

[Koda]

I can only speculate, but Im guessing thats gonna take some custom machining and hand fitting to loosen the power ring. Not exactly a quick turnaround.

 

[VinnieBoomBah]

I can only speculate, but Im guessing thats gonna take some custom machining and hand fitting to loosen the power ring. Not exactly a quick turnaround.

I worked there for just over a year back around 2011, they don't do that kind of work on scopes. They disassemble them, clean and replace any worn or broken parts (*usually* under warranty) and if they no longer have the needed parts they offer you a replacement scope. No way are they taking the time or spending the money to hand fit anything

 

[Koda]

I worked there for just over a year back around 2011, they don't do that kind of work on scopes. They disassemble them, clean and replace any worn or broken parts (*usually* under warranty) and if they no longer have the needed parts they offer you a replacement scope. No way are they taking the time or spending the money to hand fit anything

That makes sense. I guess it depends on if they agree his scope(s) is truly too tight. I have 6 Leupolds and though none are too tight to me, two are definitely much tighter to turn the power ring.

Im curious how new or the model of scope were talking about here? I dont find a 2 month turnaround on warranty or repair work unreasonable.

 

[Camohunter]

A few years ago I took a couple of old VariX- ll that had that problem. One was repaired and one was replaced with a Rifleman I believe. I still have it sitting in the box as it doesn't match my older rifles as well as the older scopes.

 

[Bobbygun]

I had that problem with a Leupold scope once. I think I had the scope rings torqued too tight, which is easy to do with those little wrenches they provide. Never had that problem with rings with standard slotted screws. I backed the torque screws off a little on the rear ring and it was easier to adjust the power. TBH it didn't make me feel real good making the ring less tight, but the scope did hold its point of impact.

 

[joken]

That makes sense. I guess it depends on if they agree his scope(s) is truly too tight. I have 6 Leupolds and though none are too tight to me, two are definitely much tighter to turn the power ring.

Im curious how new or the model of scope were talking about here? I dont find a 2 month turnaround on warranty or repair work unreasonable.

VXIII 4.5-14x40 AO

 

[Koda]

VXIII 4.5-14x40 AO

Those are nice scopes. I hope they are able to turn it around faster for you.
You might want to look at some throw levers for you other scope or if they cant loosen this one up enough.

Leupold Polymer Throw Levers

Upgrade your Leupold optic with one of our Leupold polymer throw levers, speeding up magnification changes and target engagements without breaking the bank. Our levers are proudly printed in the USA. Easily installs in a minute or less, and has a lifetime warranty.

www.mkmachining.com

 

[Oxygen Mask]

Wow things have changed.
I had always preferred Redfield widefields, but bought a Leupold 2-7 because it was was a better fit for my new Ruger Ultralight 243. This was early 1980s I reckon.
When I went to sight it in, after the second shot a spider appeared inside it! I called Leupold, they said you mean it has a cracked element inside? I said no, a spider. An ARACHNID! Plain as day, curled up dead.
They immediately sent me a new scope plus scope covers, with a return tag for the old one. Had it in time for hunting season.

 

[VinnieBoomBah]

Wow things have changed.

The corporate suits aced the family out around 2010 or so