Firearm service warranty process….

[NobullSKS]

I've never had to return a firearm for service.

Was just wondering:

Does it have to be returned to purchaser/owner through FFL each time?

If so; are warranties now garbage in states passing weapons bans? Because the FFL couldn't release it to you right? Or is it in the grandfathering?

Read More

 

[Catfishmoon]

It may vary depending on the manufacturer, type of firearm and the state where the individual lives. I recently returned a Ruger pistol to them from my home using a prepaid shipping label they provided and the gun was shipped directly to my house when repairs were complete.

 

[Nosferatu]

Not if it's going to a manufacturer or gunsmith. The gun can be returned directly to you.

 

[WillametteWill]

Good question. I've returned two Kimbers and an S&W before UPS and FedEx became woke. Each time the manufacturer sent me a label, dropped it off and it was sent back to me directly. Don't know how the two aforementioned shipping companies are doing it now since they will not allow us regular (no FFL) folk to even send a set of scope rings (if we answer their questions accurately )

 

[Flopsweat]

Stands to reason the manufacturer holds a federal firearms license.

 

[Koda]

Does it have to be returned to purchaser/owner through FFL each time?

Nope. Not in Oregon anyways. Warranty work is an exception in the BGC laws. The gun manufacturer will just ship it to your home (signature required) when they are done fixing it.

 

[Ruger Rich]

I recently sent a S&W EZ back due to a failure. I was sent a prepaid shipping label

to print out and attach. The label address read SAW plus the address. An attempt

I assume to keep the contents from being tempting. They further ask that the box

be wrapped in a fashion that would not cause notice there was a firearm inside.

In other words wrapped in plain brown paper. And, the label they sent was FedEx.

The gun was not repairable as it had blown up in my hands. So I made arrange-

ments with a gunsmith for the replacement to be sent to. It all went without a hitch.

 

[NobullSKS]

I recently sent a S&W EZ back due to a failure. I was sent a prepaid shipping label

to print out and attach. The label address read SAW plus the address. An attempt

I assume to keep the contents from being tempting. They further ask that the box

be wrapped in a fashion that would not cause notice there was a firearm inside.

In other words wrapped in plain brown paper. And, the label they sent was FedEx.

The gun was not repairable as it had blown up in my hands. So I made arrange-

ments with a gunsmith for the replacement to be sent to. It all went without a hitch.

Gunsmith being an FFL?

 

[aasbra]

I've sent firearms to several manufacturers for warranty repairs the last 10 or so years (S&W, Ruger, Henry, CZ, Remington). In all cases, they sent me a shipping label for FedEx or UPS, I packaged it per their instructions and dropped it at a hub (not the retail FedEx or UPS stores, or pick up at my residence), and the guns arrived safely for the work. They sent them back to me, and I either received them at my residence (typically signature/show of ID required) or I directed for them to be held for my pickup at the hub (if I was not able to receive at home when traveling, etc.)

 

[Koda]

Ive sent a warranty back thru a fed ex in a strip mall, looked like a regular store to me.

How do you tell if its a retail store or a hub?

 

[Ruger Rich]

Gunsmith being an FFL?

Yep, I shudda made that clear

 

[Flopsweat]

Ive sent a warranty back thru a fed ex in a strip mall, looked like a regular store to me.

How do you tell if its a retail store or a hub?

A hub is usually a big facility with a tiny customer service area. It's where packages get transferred from trains to trucks.

 

[Koda]

A hub is usually a big facility with a tiny customer service area. It's where packages get transferred from trains to trucks.

Then I know of one retail fed ex store that ships guns.