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For my Christmas present I bought myself a tisas Yukon 10 mm. After getting the gun from Battle Hawk Armory I started noticing that the slide to frame fit was lacking. This gun is a real rattle can. After 3 attempts with tisas they finally got back to me. They asked me to send them a video showing them the problem. I complied and they said that the slide to frame slop was within tolerance. Don't know how you can say that without measuring it and having the specifications for the tolerance. They say I can send it in but if they find nothing wrong they're going to charge me $60 to send it back.
Contacting the mothership in Turkey yielded no results. The rep from tisas in turkey said that it was impossible that the gun was out of spec because it was checked at the factory. That's pretty ballsy.
Battle Hawk Armory who I bought it from in the Midwest is also of no help. They refuse to get involved in any way instead directing me to SDS. Despite my requesting the tolerances and the specifications for the slide to frame fit SDS USA has gone silent. I feel like I'm just screwed. I recommend that you stay away from companies that will not support you. While TISAS may be tempting, based on my experience, you would be throwing your money away if anything goes south on the gun. They claim to have a lifetime warranty but that doesn't mean jack.
Contacting the mothership in Turkey yielded no results. The rep from tisas in turkey said that it was impossible that the gun was out of spec because it was checked at the factory. That's pretty ballsy.
Battle Hawk Armory who I bought it from in the Midwest is also of no help. They refuse to get involved in any way instead directing me to SDS. Despite my requesting the tolerances and the specifications for the slide to frame fit SDS USA has gone silent. I feel like I'm just screwed. I recommend that you stay away from companies that will not support you. While TISAS may be tempting, based on my experience, you would be throwing your money away if anything goes south on the gun. They claim to have a lifetime warranty but that doesn't mean jack.