Bronze Supporter
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I've owned a few Taurus firearms over the years, both semi-autos and revolvers, and all of them have been good to me. I know, luck of the draw, not everyone has had a good experience with this brand. I recently picked up a G3C; $250 shipped plus a $25 rebate and three magazines included seemed a pretty decent deal. I also already had positive experiences with its big brother the full size G3. At its first trip to the range this new G3C would hit low on every shot - very low. Field strip and inspection didn't provide any obvious clues to what the issue might be. The next day I called Taurus's support line where I was able to leave my number in their queue for a callback. Their support rep called me back in about half an hour, took my info, e-mailed me a pre-paid shipping label, and off it went. The rep had told me their turnaround time was about four weeks. The actual time between dropping it off at FedEx and receiving the repaired gun back at my door was exactly 14 days. They replaced the barrel and it has been shooting accurately and with no other problems ever since (about 400 rounds thus far). I know Taurus had (has) a reputation for some of the worst customer service in the industry but I must say I'm rather impressed with the speed of this warranty repair; I think two weeks repair turnaround is pretty good. Anyone else have any RECENT experiences with Taurus CS, good or bad?