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Smith & Wesson Customer Service = A+

Discussion in 'Firearm Business Discussion & Reviews' started by SAR1846, Jul 28, 2011.

  1. SAR1846

    SAR1846 Oregon Member

    Likes Received:
    Hey guys,

    Just wanted to share what outstanding customer service I've had with S&W within the past few months. Once was for an optional part which I wasn't sure they still had in stock, and the second was for a broken part on a well-loved (read as: I shoot the **** out of it) pistol. Both times, Customer Service came thru, responded quickly to my emails, asked the right questions, and got me the parts I needed within a few days. I am really happy to have bought their products many moons ago, especially with a customer service team which shines above the rest.