Replaced safe keypad battery, now code won't open it.

[P7M13]

I have a Winchester safe with a La Gaard digital keypad.
I check it every month. Last night, entered the code, and the battery light blinked four times.
So I went about replacing the battery. Just to be safe, I locked it with the door open.
Lo and behold, after replacing the battery, it will accept the code, but I cannot unlock the mechanism.
Before I take apart the inner door, has anyone experienced this?

If it's something with the lock, I think I'll just replace it with a dial unit.

Thanks in advance.

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[DivCurlGrad72]

Years ago I had an issue with the electronic lock on my safe after replacing the battery (don't remember the details). I do, however, remember that I solved it by removing the battery, draining all residual charge in the system (in capacitors?) by pressing the buttons until they no longer lit up. Put the new battery back in, and have had no problems ever since.

 

[edzz]

Jiggle the handle a few times and try in different handle positions. It's possible that the latching mechanism is binding and preventing solenoid from retracting the bolt, it happens.

 

[spookshack]

I prefer to play "Wheel of Fortune" with my safe….

 

[Nosferatu]

I prefer to play "Wheel of Fortune" with my safe….

Ah, so you're the one who kidnapped Vanna White.

 

[billdeserthills]

Winchester safe support

Support

Get safe and lock help any time you need it. Our online support walks you through battery replacement, troubleshooting, warranty claims and much more.

winchestersafes.com

 

[WAYNO]

Different scenario, but my digital lock no longer operates, regardless of battery, battery pack, and keyboard changes. Fortunately it has a key backup. My next safe will not be digital.

 

[Spitpatch]

Plus, dial combo safe owners enjoy a safety feature soon to be recognized by the California Supreme Court:

After a six-pack of beer, they are unable to gain entry.

 

[The Heretic]

If it's something with the lock, I think I'll just replace it with a dial unit.

I would just replace it with a mechanical dial period.

 

[bionic knees]

After a six-pack of beer, they are unable to gain entry.


not entirely true, but can take several attempts.

 

[WAYNO]

 

[jbett98]

Is there a reset button on the inside side of the door near the hinges?

 

[bionic knees]

View attachment 1807528

ya, I got it. my reply was meant to be also.

 

[billdeserthills]

Different scenario, but my digital lock no longer operates, regardless of battery, battery pack, and keyboard changes. Fortunately it has a key backup. My next safe will not be digital.

In the last year I have replaced about a dozen digital safe locks, the keypads break often. For the most part digital safe locks are just a gimmick, same way digital house locks are. Batteries leak and destroy the electronics, people press too hard and break the keypad yet the companies making these junky locks are getting more money for the crummy products than the mechanical stand-bys cost

 

[P7M13]

Is there a reset button on the inside side of the door near the hinges?

Not that I can tell. I removed the battery, and waited a day. No bueno.
It recognizes my code, the lock release solenoid won't work. I'll buy a dial lock set.

 

[bcp]

Try a different battery. Sometimes new ones are low in power.

Bruce

 

[Caveman Jim]

Did you try a Duracell battery? My Liberty will not work with any others that I tried after the battery died. Liberty CS says only Duraleak's.

 

[PRG-Loki]

Plus, dial combo safe owners enjoy a safety feature soon to be recognized by the California Supreme Court:

After a six-pack of beer, they are unable to gain entry.

I accept that challenge. Hold my beer.

 

[ob1]

No back up key lock ?

 

[P7M13]

No back up key lock ?

Nope.
Took it apart. The solenoid had failed.