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Post is worthless without pictures of Girlfriend..
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The Problem was that she said "Target Tactical". There is only one model called the "Target Tactical" so any other rifle would have been wrong. But that's not the problem. The Problem is that they wouldn't change it after the fact. We are seriously talking about hours after the order. To defend the salesmen, I would have probably done the same thing, but the difference is when I make a mistake, I do everything I can to fix it. CTD is seriously sub par in their customer service department. If you have to buy on the net, Sportsman'sguide is far superior in both price and support.
Post is worthless without pictures of Girlfriend..
I've never had a problem with the co in many transactions. but then I am an experienced gunner and would not put someone who wasn't on the line to order gun stuff
Keep badmouthing these businesses (including FedEx which has never done me wrong) and you'll be paying through the nose for formerly cheap gear. Honestly I don't know how some of you kids manage to get your shoes tied in the AM
You weren't supposed to reveal our ulterior motive.An pathetic attempt to get a picture of this girl........just wish I had thought of it first!!!!!!!
I ordered one thing from them 2 DAY and it took them 9 days. So I never will shop there again. When you pay for a product you are paying for a service and product. I don't have the time to sit and wait for CTD to get off their butt and ship me something. I don't want to hear excuses. If you can't provide a service then don't advertise you can. Plain and simple, that is it.
I shop locally but for me local is 1-3 hours away.
...but then I am an experienced gunner and would not put someone who wasn't on the line to order gun stuff
Hang on, let me put on my flame retardant suit, my kevlar vest and a helmet... okay, I'm set.
No excuse for bad customer service. Any call that ended in a customer in tears is an employee that should be fired.
That said; what did the sales guy do that was so wrong? He didn't have the product she asked for and he proposed a reasonable substitute. He didn't know you already had the AR conversion or that you didn't like the .22 M4. He had a customer on the phone that needed help and he made a best effort to do so (she even said he did a good job). I don't see a bait and switch. She placed an order for the SR-22 and that's what they plan(ned) on shipping her.
As far as price gouging goes you have to consider the price of what it's going to cost to restock. If CTD had a reasonable concern (or not) that their prices were going to go up then they should raise the prices to make sure they have the capitol to do so.
I don't understand why people get so bent out of joint about a business being businesslike and making a profit. If you don't like the price; shop elseware. A good business will either adjust the price or go out of business. That's the beauty of a free market. We claim we don't want socialism but we want everyone to sell at cost or worse yet a loss and badmouth the businesses that don't. Profit isn't a four letter word.
I've got my umbrella out. Let the bubblegum storm begin.
Profit is one thing, deceptive advertising is another. When did Pmags have a $59.96 MSRP as CTD claimed. When I grabbed that screen shot the msrp was according to the pmag web site $34.95 not $59.96. Beyond deceptive, it's a out and out lie.
CTD is all about GREED and greed is destroying this country.