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Review Summary

30
 
42%
17
 
24%
7
 
10%
8
 
11%
9
 
13%
Overall Rating
3.72 star(s) 71 ratings
Service
3.70 star(s)
Selection
4.59 star(s)
Value
4.14 star(s)

Helpful Reviews

Most helpful positive review
I want to talk about Keith's again. Went out there today... view full review
4 members found this helpful.
Most helpful critical review
Keith's - Where the Customer is an Irritant!
Me, on phone: "Hi, do you have the (very common firearm) in... view full review
17 members found this helpful.
Customer Review
Overall Rating
5.00 star(s)
Service
5.00 star(s)
Selection
5.00 star(s)
Value
4.00 star(s)
Pros
  • Will do special orders
I was shopping for a semi-auto turkey shotgun. It was down to a Beretta or a Savage.

Keith's would special order either of them for me. They may a few calls and let me know the Savage would be in hand in about a week. The Beretta would take a few months.

I decided on the Savage and placed the order. They let me know when it arrived and I picked it up. Please note this was during a very high consumer demand period and they took the time to do this special order.

Also - very good selection of unusual ammo.

Recommended retailer.
First Stop- Recommend
Overall Rating
5.00 star(s)
Service
5.00 star(s)
Selection
5.00 star(s)
Value
4.00 star(s)
Pros
  • Large Selection
  • Great Service
I recently visited the shop.
Great Service & Organization
Always seem to have a great Selection

I've purchased new and used in the pass and had great experiences.

Definitely Recommend.
Awesome staff.
Overall Rating
5.00 star(s)
Service
5.00 star(s)
Selection
5.00 star(s)
Value
5.00 star(s)
Pros
  • Good selection
  • Awesome staff
  • Good price
Cons
  • A bit of a wait sometimes
This is my go to most the time even if it's a bit of a drive. Sometimes there's a bit of a line (they still get to me much quicker then the staff at sportsmans) the service is great. They have a good selection and staffs very knowledgeable. Friendliest staff I've encountered and answered all my questions no matter how dumb the questions were.
Awesome selection, bought multiple firearms
Overall Rating
5.00 star(s)
Service
5.00 star(s)
Selection
5.00 star(s)
Value
4.00 star(s)
Pros
  • Friendly
  • Big selection
  • Knowledgeable
Cons
  • Didn’t answer the phone (they were slammed for a while though)
Ive been coming to Keith's for firearms for a while now. I bought my first hand gun from them, my first AR and multiple accessorie as well.
They always have or can get whatever you need
Overall Rating
5.00 star(s)
Service
5.00 star(s)
Selection
5.00 star(s)
Value
5.00 star(s)
This is the place I go to for all my firearms needs. They are very knowledgeable about firearms and are willing to educate.
Solid gun shop!
Overall Rating
5.00 star(s)
Service
4.00 star(s)
Selection
5.00 star(s)
Value
5.00 star(s)
Pros
  • Been here multiple times and prices are very good
Cons
  • Waiting to get helped (but that's anywhere).
Overall, I've been very pleased with Keith's sporting goods. Prices are right, the information is solid, and always a good selection. I've purchased multiple firearms from Keith's. Never disappointed.
Good first time experience
Overall Rating
5.00 star(s)
Service
5.00 star(s)
Selection
5.00 star(s)
Value
5.00 star(s)
Pros
  • Large selection of items
  • Queuing system in place
  • Great prices
Cons
  • Can get quite crowded when busy
Came to the shop on the way to visit a friend. They had what I was looking (walnut stain and a good lock box for my new handgun) discounted price; no other store had them priced quite so well. I especially liked that they had a queue system: once you enter the door, you'd sign your name before browsing the store and just wait to have your name called. This is better than some other stores where you'd wait and wait in order to get service. Would definitely come again if I'm ever in town.
Twice Satisfied!!!
Overall Rating
5.00 star(s)
Service
5.00 star(s)
Selection
5.00 star(s)
Value
5.00 star(s)
Pros
  • Twice now I have found hard to find rifles when no other shop in Oregon had them (I called them all).
Two times now, I have called nearly every shop in Oregon looking for a specific rifle. Both times Keith's Sporting Goods had them and were even discounted off retail.
One member found this helpful.
Great Gun Shop in Gresham, OR
Overall Rating
5.00 star(s)
Service
5.00 star(s)
Selection
5.00 star(s)
Value
5.00 star(s)
Keith's Sporting Goods has been in Gresham for many years. They have a solid crew of well-informed employees. They are no nonsense folks, and take their job seriously. It helps, during these "pandemic" times to know what you are looking for before you go in, Unfortunately, because of the crush of people, it is difficult to take the time to help a customer refine their search if they don't have a good starting point to work from.

That being said, they are knowledgeable, and are great with their customers. I came in a couple of weeks ago looking for a Freedom Arms Model 83 in .454 Casull. I was also looking at a Ruger Super Redhawk in the same caliber. They actually had one of each, a used Freedom Arms, and a new Super Redhawk. Okay, I know I'm opening up a can of worms, because there are diehards out there on both sides, and to each their own. The Model 83 was the one that I wanted, and it was in perfect condition! It even came in the original box. This is to illustrate the inventory that they have there at Keith's. Go into any big box store and it looks like they had a Black Friday sale the day before. Not at Keith's. Even during this time, there are plenty of long guns, shotguns, semi-auto platforms of various persuasions, and handguns of all types. All this, and the prices are still very fair.

I needed to ship my Casull to the manufacturer to have some custom work done on it, and they took the time to deal with that too. I want to highly recommend Keith's Sporting Goods in Gresham. Stop by if you're ever in the area. You won't be disappointed.
One member found this helpful.
I had a great exsperiance buying from Keith's sporting good
Overall Rating
5.00 star(s)
Service
5.00 star(s)
Selection
5.00 star(s)
Value
5.00 star(s)
Pros
  • Lot's of Girls and guns, gotta like that...
Cons
  • No real negative other then Me not knowing about a sighn in sheet until I was there awhile but I was pretty well entertained looking at everything...
Perfect transaction and perfect experience...

I went in to Keith's for a certain pistol after calling to confirm they had it,
In addition I've been looking for another pistol since the covid crud started, I found it at Keith's for half the price of gunbroker while looking at the abundant inventory they have...

Keith himself took care of me, Keith did a mighty fine job...

100% AAA +++ Positive experience...
3 members found this helpful.
One of the best
Overall Rating
5.00 star(s)
Service
5.00 star(s)
Selection
5.00 star(s)
Value
5.00 star(s)
One of the best firearms stores I've ever been in. During the peak of the Guns and Ammo drought, they still had the goods, though you might have to wait an hour in the rain to get into the store.
Been treated decent most of the time by staff. Some are a-holes but who cares. Im there to buy things, not date them.
It helps to know what your looking for before you go, as its crowded, and, well, see the staff comment above.
They've always had the best prices from what I've encountered. Most of the staff are helpful and knowledgeable.
And if they don't have what your looking for, they'll order it for you.
I always start with Keith's first.
Good luck on the phone thing, they don't answer, to bz, they're always swamped

Happy Trails...
I buy from Keith's every year.
Overall Rating
5.00 star(s)
Service
4.00 star(s)
Selection
5.00 star(s)
Value
5.00 star(s)
Pros
  • Acquisition and Selection
  • Relationships established and maintained over time
Cons
  • Very busy, not for someone who has not done their research.
I have had nothing but good experiences with Keith's, but that requires a bit of work on the buyer side. The work is in knowing what you want (or at least have an idea) before you go. Keith's will move heaven and earth to get you what you want, but do to the volume nature of their business, do not always have the time to hand-hold new shooters or window shoppers. If you go in with the expectation of being "wined-and-dined" you will be disappointed. If you go in with the knowledge that they will not overpromise, they will not underdeliver, and they will be straightforward, getting you the best price they can, you will be quite satisfied with the experience.
3 members found this helpful.
Not perfect, but very close to it.
Overall Rating
5.00 star(s)
Service
5.00 star(s)
Selection
5.00 star(s)
Value
4.00 star(s)
Pros
  • Selection
  • Availability
  • Variety
  • Helpful
Cons
  • Boomer customers
  • Queue times
As someone who is relatively new to guns and got into them during the worst possible time (the pandemic), Keith's ended up being an outstanding resource. It really does stand above its competition as a store with helpful and knowledgeable employees. Most other stores want you to get in, get what you already had in mind and get the f*ck out. I don't blame them, particularly when demand for everything is off the charts.

Keith's Sporting Goods is expeditious when it comes to getting you the item(s) you need while simultaneously being patient and understanding if you have questions or need help. To top it off, they have the most impressive selection and variety of any gun store in a 50 mile radius. Quite literally a little something for everyone. Furthermore, the pricing and supply isn't horrendous despite the insane demand which left me quite impressed.

There are only 2 aspects keeping me from giving Keith's Sporting Goods a perfect score. First and most importantly, some of the boomer customers. You know the type. The 70 year old with a bushy moustache and a gut the size of a beanbag chair who goes in and stands around chatting up an employee for 45 minutes, asking to handle a gun he's not remotely interested in buying and then leaving with a tiny box of 22LR, having wasted nearly an hour of everyone's time. This segues perfectly into my only other gripe: The Covid Line. Yes, having to wait outside behind 5 to 35 other potential customers. Generally, not something I'd have an issue with. Plenty of stores are doing the same thing. But when you combine these 2 together, it's hard to keep your temper in check when you're waiting in line for 2-3 hours because Uncle Jimbo needs his daily dose of social interaction at the cost of inconveniencing countless other customers.

I guess my summary is this: If you have some legitimate questions about a firearm that you both (A) have the funds for, and (B) are actually considering buying, then this is the place to go. Just note that the conspiracy theorists and boomers ahead of you in line will want to talk the employees' ears off for a solid hour or more each...

Overall, I give it a 4.6/5
3 members found this helpful.
Overall Rating
5.00 star(s)
Pros
  • They have a huge inventory. Ask and ye shall receive.
  • The prices are always encouraging. Usually better than anywhere else.
  • They are efficient on the National Instant Criminal Background Check System.
  • They are well-informed on every aspect of firearms.
Cons
  • Very busy at times. Especially after work.
Keith Ward has his family working in the store. It helps keep things running during a slam.
Also, there is little chance of getting a bully-butt salesperson.

His son, "Joe", is a wise azz, but in a good way.
His wife, Maria, is an angel in every way!
His daughter, Anjelica, knows her stuff.

Answering the phone is not their strong point. I live with it and appreciate it when I'm in the store.

Come in, snag a helper, state your wants, hold the attitude, and leave with a smile or more!
This store and people are worth your patience!
If you are a socially-impaired, I suggest shopping at slack times like 2 PM.
3 members found this helpful.
Overall Rating
5.00 star(s)
Pros
  • Huge Selection, Knowledgeable Staff, Largest Shop in Portland Metro Area
  • Great Prices
Cons
  • (Especially bulk) ammo can be bought cheaper elsewhere, NWArmory / OregonRifleWorks etc.
Been to their store only once, was very impressed at the vast inventory. Larger than most stores in the Portland Metro Area; more guns. Best prices I've seen in the area; on par with what I've seen at NWArmory. Bought a Glock from them at the Rose City Show recently -which was sold out at every other shop. Their employees are all friendly and know what they're talking about. Keith is a good guy, regardless of some of the reviews I've read. I believe he does his job very well considering the volume of people he has to deal with. Open at 9am on Saturdays - something other gun shops have not understood - we want to go shoot early on the weekends! Highly recommended. Only downside is that (especially bulk)
Overall Rating
5.00 star(s)
Pros
  • Large inventory of new and used guns, optics, parts, etc.
  • Best prices you are likely to find in Oregon
Cons
  • Maybe not the best prices on ammo
So i've been going to Keith's since their retail shop was across the street and I bought a Kimber custom classic from them. I went there because my father, who had an FFL, told me to because he couldn't get it any cheaper... Since then I have bought An AR-15 and several handguns from them, and I have never had a bad experience. I have seen others having bad experiences, but I have a feeling part of the blame was on them. I'm a pretty chill person, and I've gotten more patient as I have gotten older, so I'm not the type of person to escalate a situation. I also know what I want and know enough to not sound like a newb. When I go to Keith's I generally am already decided and i'm just going there because I know they will have it and it will be the best price in town.

My most recent visit I actually hadn't decided yet but I figured they could help. I was looking at either the Springfield XD(M) OSP or the FN 509 tactical. Up to that point I was not able to find either gun to look at. The Springfield was pretty new and no one had any 509's, I guess they are popular. I was kind of leaning toward the Springfield honestly because I already own an XD(M) .40 and I really like it, plus the color of the FN... I showed up at Keith's, wandered about for a bit, and then explained what I was looking for. The salesman said they didn't have the 509 and he recommended the Springfield anyway because I would need to spend some cash on the FN trigger right away. I was like twist my arm, OK i'll take the springfield. He didn't think they had the OSP with 2 barrels and optic but then he appeared with the case and it had 2 barrels! The only thing it was missing was the vortex optic, but guess what, they had that as well in their well stocked optic display! I looked at other optics but honestly couldn't justify twice the price for Leupold or Trijicon. Anyway, all said and done, I walked out with everything I wanted and it was cheaper than what I was quoted by other local shops. The salesman was super cool, I asked his name (which I have since forgotten, Kurt maybe?), shook his hand, and thanked him for helping me.
Overall Rating
5.00 star(s)
Some may like it and some don't. Whatever.

I've bought stuff and used guns too from Keith's (even though I'm a Vancouver, WA resident). My dealings were always positive. And, that also goes for the FFL on the WA side that Keith's uses.

I've also taken my friends that were visiting from Hawaii there too. They were impressed.

Aloha, Mark
One member found this helpful.
Overall Rating
5.00 star(s)
I want to talk about Keith's again.

Went out there today looking for a new, to me, revolver! Got there and had to use the restroom, came back out and was waiting for the next staff member.
One of the gals asked me if I needed help and came over!
I must have looked a little green from the new chemo therapy, because she took one glance and asked if I was alright! I told her, no just started the chemo. She immediately took me by the arm, brought out a stool and sat me down! Then she showed me all the used .22 revolvers in the cabinet, nope, not those! She then went over to the desk area and brought out "MY NEW GUN" love at first sight! After checking it out I said I'd take it! Then she helped me with the forms, (chemo brain is a real thing) and we completed the transaction. I asked if I could wait in my car at the front, and she could wave she said I sure could, and that she could come out to me to transfer the gun, which she did! A real sweetie, there!
Now I know that Keith's is a polarizing place, love 'em or hate 'em!
Long been my favorite LGS because just because of how they operate! I don't want time wasting, gun fondling, yappers holding me back! I know what I want and both sides spit it out and get 'er
done!
You can imagine my surprise at the time, effort and kindness that I was shown! She treated me like a fairy princess! :D
One other thing. I got exactly what I was looking for, Ruger SP101, used, immaculate and tight, lock, box, and manual for under $450.
Great selection, great prices!
4 members found this helpful.
Overall Rating
5.00 star(s)
I walked in waited a minute (about lunch on a Tuesday) asked how they could help. Told them I was looking for a blue label Glick 19. Gave me what I asked for paid the money and all was well. I am loyal to no store its all about price to me. I have purchased a few here in the last 12-15 years and always rcvd good service.
Overall Rating
5.00 star(s)
Pros
  • probably the best selection and prices in the portland metro area.
Cons
  • as mentioned numerous times, getting someone to help you can take a bit. When you do get service, it's going to be short and sweet.
I've shopped at Keith's for almost 10 years, and it's still my go-to shop despite being on the other side of town. Indeed, this is not a place to come in and get a bunch of information about a certain item, expecting the staff to spend a bunch of time explaining. I can only recall once when i was able to get service right after walking in....there are usually several folks ahead of you. I've also had the luxury of being able to stop in mid day during the week - weekends can be nuts and plan on a wait.

However, if you know what you want, and you've done your homework, this is the place to get a good price on that item.

At the shows however, i've noticed that due to the amount of tables they usually have, their staff expands to not just about everyone from the store, but their friends and friends of friends. This means that some of the folks there don't work in the firearms industry full time so may be limited in their knowledge of the products.
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