JavaScript is disabled
Our website requires JavaScript to function properly. For a better experience, please enable JavaScript in your browser settings before proceeding.

Review Summary

30
 
42%
17
 
24%
7
 
10%
8
 
11%
9
 
13%
Overall Rating
3.72 star(s) 71 ratings
Service
3.70 star(s)
Selection
4.59 star(s)
Value
4.14 star(s)

Helpful Reviews

Most helpful positive review
I want to talk about Keith's again. Went out there today... view full review
4 members found this helpful.
Most helpful critical review
Keith's - Where the Customer is an Irritant!
Me, on phone: "Hi, do you have the (very common firearm) in... view full review
17 members found this helpful.
Overall Rating
5.00 star(s)
Pros
  • A lot of low priced used pistols, ESEE knifes in stock, wide AR accessory and parts range, excellent rifle selection, helpful staff, like going to a gun show without paying the fees.
Cons
  • N/A
I go to Keith's often and have purchased several firearms from them. I liken a visit to Keith's to a gun show (or the expo gun show) without having to pay for parking or entry. So for me it is worth the short drive out to Gresham.

Their used selection is I think the best in Portland, and I picked up a used P226 for under $500 from them at the last show.

Their shelves are almost always full with a lot of inventory to browse through. Ranging from Firearms, accessories, tools, holsters and knives.

Despite living on the other side of town I will happily drive out to Keith's to buy from them before anyone else.
Overall Rating
5.00 star(s)
Pros
  • probably the best selection and prices in the portland metro area.
Cons
  • as mentioned numerous times, getting someone to help you can take a bit. When you do get service, it's going to be short and sweet.
I've shopped at Keith's for almost 10 years, and it's still my go-to shop despite being on the other side of town. Indeed, this is not a place to come in and get a bunch of information about a certain item, expecting the staff to spend a bunch of time explaining. I can only recall once when i was able to get service right after walking in....there are usually several folks ahead of you. I've also had the luxury of being able to stop in mid day during the week - weekends can be nuts and plan on a wait.

However, if you know what you want, and you've done your homework, this is the place to get a good price on that item.

At the shows however, i've noticed that due to the amount of tables they usually have, their staff expands to not just about everyone from the store, but their friends and friends of friends. This means that some of the folks there don't work in the firearms industry full time so may be limited in their knowledge of the products.
Overall Rating
5.00 star(s)
Pros
  • Large inventory of new and used guns, optics, parts, etc.
  • Best prices you are likely to find in Oregon
Cons
  • Maybe not the best prices on ammo
So i've been going to Keith's since their retail shop was across the street and I bought a Kimber custom classic from them. I went there because my father, who had an FFL, told me to because he couldn't get it any cheaper... Since then I have bought An AR-15 and several handguns from them, and I have never had a bad experience. I have seen others having bad experiences, but I have a feeling part of the blame was on them. I'm a pretty chill person, and I've gotten more patient as I have gotten older, so I'm not the type of person to escalate a situation. I also know what I want and know enough to not sound like a newb. When I go to Keith's I generally am already decided and i'm just going there because I know they will have it and it will be the best price in town.

My most recent visit I actually hadn't decided yet but I figured they could help. I was looking at either the Springfield XD(M) OSP or the FN 509 tactical. Up to that point I was not able to find either gun to look at. The Springfield was pretty new and no one had any 509's, I guess they are popular. I was kind of leaning toward the Springfield honestly because I already own an XD(M) .40 and I really like it, plus the color of the FN... I showed up at Keith's, wandered about for a bit, and then explained what I was looking for. The salesman said they didn't have the 509 and he recommended the Springfield anyway because I would need to spend some cash on the FN trigger right away. I was like twist my arm, OK i'll take the springfield. He didn't think they had the OSP with 2 barrels and optic but then he appeared with the case and it had 2 barrels! The only thing it was missing was the vortex optic, but guess what, they had that as well in their well stocked optic display! I looked at other optics but honestly couldn't justify twice the price for Leupold or Trijicon. Anyway, all said and done, I walked out with everything I wanted and it was cheaper than what I was quoted by other local shops. The salesman was super cool, I asked his name (which I have since forgotten, Kurt maybe?), shook his hand, and thanked him for helping me.
Twice Satisfied!!!
Overall Rating
5.00 star(s)
Service
5.00 star(s)
Selection
5.00 star(s)
Value
5.00 star(s)
Pros
  • Twice now I have found hard to find rifles when no other shop in Oregon had them (I called them all).
Two times now, I have called nearly every shop in Oregon looking for a specific rifle. Both times Keith's Sporting Goods had them and were even discounted off retail.
One member found this helpful.
Overall Rating
5.00 star(s)
Pros
  • Huge Selection, Knowledgeable Staff, Largest Shop in Portland Metro Area
  • Great Prices
Cons
  • (Especially bulk) ammo can be bought cheaper elsewhere, NWArmory / OregonRifleWorks etc.
Been to their store only once, was very impressed at the vast inventory. Larger than most stores in the Portland Metro Area; more guns. Best prices I've seen in the area; on par with what I've seen at NWArmory. Bought a Glock from them at the Rose City Show recently -which was sold out at every other shop. Their employees are all friendly and know what they're talking about. Keith is a good guy, regardless of some of the reviews I've read. I believe he does his job very well considering the volume of people he has to deal with. Open at 9am on Saturdays - something other gun shops have not understood - we want to go shoot early on the weekends! Highly recommended. Only downside is that (especially bulk)
Overall Rating
5.00 star(s)
Pros
  • They have a huge inventory. Ask and ye shall receive.
  • The prices are always encouraging. Usually better than anywhere else.
  • They are efficient on the National Instant Criminal Background Check System.
  • They are well-informed on every aspect of firearms.
Cons
  • Very busy at times. Especially after work.
Keith Ward has his family working in the store. It helps keep things running during a slam.
Also, there is little chance of getting a bully-butt salesperson.

His son, "Joe", is a wise azz, but in a good way.
His wife, Maria, is an angel in every way!
His daughter, Anjelica, knows her stuff.

Answering the phone is not their strong point. I live with it and appreciate it when I'm in the store.

Come in, snag a helper, state your wants, hold the attitude, and leave with a smile or more!
This store and people are worth your patience!
If you are a socially-impaired, I suggest shopping at slack times like 2 PM.
3 members found this helpful.
First Stop- Recommend
Overall Rating
5.00 star(s)
Service
5.00 star(s)
Selection
5.00 star(s)
Value
4.00 star(s)
Pros
  • Large Selection
  • Great Service
I recently visited the shop.
Great Service & Organization
Always seem to have a great Selection

I've purchased new and used in the pass and had great experiences.

Definitely Recommend.
Overall Rating
5.00 star(s)
I walked in waited a minute (about lunch on a Tuesday) asked how they could help. Told them I was looking for a blue label Glick 19. Gave me what I asked for paid the money and all was well. I am loyal to no store its all about price to me. I have purchased a few here in the last 12-15 years and always rcvd good service.
I buy from Keith's every year.
Overall Rating
5.00 star(s)
Service
4.00 star(s)
Selection
5.00 star(s)
Value
5.00 star(s)
Pros
  • Acquisition and Selection
  • Relationships established and maintained over time
Cons
  • Very busy, not for someone who has not done their research.
I have had nothing but good experiences with Keith's, but that requires a bit of work on the buyer side. The work is in knowing what you want (or at least have an idea) before you go. Keith's will move heaven and earth to get you what you want, but do to the volume nature of their business, do not always have the time to hand-hold new shooters or window shoppers. If you go in with the expectation of being "wined-and-dined" you will be disappointed. If you go in with the knowledge that they will not overpromise, they will not underdeliver, and they will be straightforward, getting you the best price they can, you will be quite satisfied with the experience.
3 members found this helpful.
Overall Rating
5.00 star(s)
Some may like it and some don't. Whatever.

I've bought stuff and used guns too from Keith's (even though I'm a Vancouver, WA resident). My dealings were always positive. And, that also goes for the FFL on the WA side that Keith's uses.

I've also taken my friends that were visiting from Hawaii there too. They were impressed.

Aloha, Mark
One member found this helpful.
Overall Rating
4.00 star(s)
Pros
  • Great Prices Large Selection
Cons
  • Customer Service
I've purchased four or five guns from Keith's over the years. I always got a good deal, but the customer service was nowhere near that of other gun shops. I'd recommend you know exactly what you want and be aggressive when asking for help their shop.
Overall Rating
4.00 star(s)
Pros
  • Big selection, Good prices, Will order if if they don't have it. Always been helpful, and knowledgeable.
Cons
  • Parking. Always busy, can be hard to get help.
My first time shopping there I felt like everyone else. What horrible customer service! Then my next few time I sat there and watched how things work there. They are always busy. You can't be afraid to ask for help.Does help to have an idea on what you are looking for because they are so busy all the time. Plus they were selling Black Rifles for normal prices when the ban scare was going on.
Overall Rating
4.00 star(s)
Pros
  • Good Selection. Fair Prices. Honest
Cons
  • Parking Sucks! Staff can be a little arrogant.
I have purchased a couple of firearms from Keith's with no issues.
Busy busy busy
Overall Rating
4.00 star(s)
Service
3.00 star(s)
Selection
4.00 star(s)
Value
4.00 star(s)
Pros
  • Great prices
Cons
  • You will be waiting quiet awhile.
Have had good over all interactions there. They aren't very friendly but me it's just the gun shop demeanor. Pricing is ok and selection is good.
Shipped
Overall Rating
4.00 star(s)
Service
4.00 star(s)
Selection
5.00 star(s)
Value
4.00 star(s)
Pros
  • Easy to work with
Cons
  • Slow
Sold my rifle and shipped out of state. Slow process but everything went well.
Overall Rating
4.00 star(s)
Pros
  • Great selection.
Cons
  • Parking is chaotic
Owning a gun store is tough business. The folks at Keith's are exhausted and take a lot of unnecessary crap day in and day out. If you take the time to allocate yourself the time for them to provide you service, your experience will be different. Boom, bust, hostile legislature, customers who come in expecting much more than a retail transaction (I want your time, your expertise, your suggestion, your time, and a discount). If you want to pay more, Sportsman's will take your money. If you are an educated buyer, want a special order, or know what you want, Keith's is worth your time, the drive and money. Believe me, there are much less professional shops in PDX/Vancouver market.
Overall Rating
4.00 star(s)
Pros
  • Has a good selection and pretty good prices. They also mounted my scope on the last rifle that I purchased there at no extra cost.
Cons
  • Keith is crazy. I do my transactions with one of the other guys
I've purchased two guns there this year so far. Their prices are better than most.
Overall Rating
4.00 star(s)
Pros
  • Selection, Price, Ordering
Cons
  • Distance, Parking, Crowded
Ive bought a number of items at Keith's several guns over the years. Two last year! I have, apperently, been lucky, Kieth has always been courteous and helpful to me, I prefer him to his employees. They are indeed rude to people they perceive as time wasters! I be sure to know exactly what I want and I spit it out even as I'm stepping up to the staffer. Never have a problem.
Overall Rating
4.00 star(s)
Pros
  • Huge inventory and best prices.
Cons
  • They are there to sell firearms, not to make friends and because of this, they come off as less than appealing to some folks...especially those who come in to finger fornicate everything with no intention of buying.
I have never had a problem with them because I know what I want before I walk in the door. Maria is a sweet heart for sure.

I would be nice if Keith was able to make eye contact when speaking with people.

BTW...don't blame the employees too much since Keith micro-manages even the most simple things.
My go to
Overall Rating
4.00 star(s)
Service
4.00 star(s)
Selection
4.00 star(s)
Value
4.00 star(s)
Pros
  • Best selection in the area
  • Prices can be good
  • Staff can be characters
Cons
  • Staff can be characters
Been going to Keith's for years. They tend to have the best selection in the area and they also have ammo in stock even during the pandemic. Just like any "hobbyist" or "niche" place the place won't give you warm fuzzies. I find that with pretty much everything, though, be it motorcycles, guns, or any other special interest places. I find the staff to be funny and helpful, but they are usually slammed so they can be short or curt at times. It helps to know what you're looking for. Overall, Keith's is my go to spot for guns and I recommend it, but just curb your expectations for a warm, fuzzy feeling when you walk in.
Back Top