Owning a gun store is tough business. The folks at Keith's are exhausted and take a lot of unnecessary crap day in and day out. If you take the time to allocate yourself the time for them to provide you service, your experience will be different. Boom, bust, hostile legislature, customers who come in expecting much more than a retail transaction (I want your time, your expertise, your suggestion, your time, and a discount). If you want to pay more, Sportsman's will take your money. If you are an educated buyer, want a special order, or know what you want, Keith's is worth your time, the drive and money. Believe me, there are much less professional shops in PDX/Vancouver market.