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I too returned a Crossfire for that very defect. Luckily, Vortex has a lifetime, no questions asked, transferrable warranty. I ended up upgrading from the replacement Crossfire to a Viper. I just didn't like the adjustments on the Crossfire. It cost me $150 to do so, but that was a bargain. Love the Viper.I believe the Vortex go in grades. Crosfires the entry level. Then Diamondback, Viper, Razor. Ive had to return a crossfire before due to a canted reticle . Price and general quality goes up through the grades.