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Thank you.Name, and serial number. They may verify address and dealer but those two are the most important.
They will give you status only, no hope to understanding a timeline. Not worth the call, it doesn't make it go any faster.
After my check cashed I had my approval in 4weeks , 7months total wait.
I don't think that is normal. If so, I should be getting mine in the next couple of weeks. That would be about a 5 week wait from forms mailed to stamp received.