sending 39-2 pistol to smith & wesson for service

Discussion in 'Handgun Discussion' started by 2hattom, Dec 17, 2014.

  1. 2hattom

    2hattom
    clackamas county
    New Member

    Messages:
    1
    Likes Received:
    0
    I have a S&W 39-2 with extraction/ejection problems. Had it in to 2 local gun smiths. Still have problems.
    Decided I should send it back to S&W. Should I send it back myself or is there an advantage to having a gun dealer send it back for me? Any recommendations on gun dealers in Portland or Salem area if I send it back through a dealer?
     
  2. orygun

    orygun
    West Linn
    Bronze Supporter Bronze Supporter

    Messages:
    4,427
    Likes Received:
    3,701
    Have you contacted S&W yet? If not, I'd call them and see what they suggest.
    FYI, you don't need an FFL to send it back to the manufacturer, but I believe you need to send it overnight. Also, if you're sending it UPS, you'll need to take it to a "hub" and you will be wise to insure it.
     
  3. Joe Link

    Joe Link
    Portland, OR
    Well-Known Member Staff Member Lifetime Supporter 2015 Volunteer 2016 Volunteer

    Messages:
    6,679
    Likes Received:
    5,586
    Moved to the correct section :)
     
  4. Mikej

    Mikej
    Portland
    Gold Supporter Gold Supporter 2015 Volunteer 2016 Volunteer 2017 Volunteer

    Messages:
    4,195
    Likes Received:
    5,781
    Do call S&W. Do it when you have some time as you might be on hold for 20 minutes +/-.

    I had an issue with a 629-1 I purchased used. They were nice enough to send me a shipping label, AND pay for return. I had to pay, a very reasonable price, for the repair as I wasn't the original owner.

    If you choose to ship yourself, take some KY with you, it's going to cost $70.00 +!

    Mike
     
  5. Dunke

    Dunke
    Rogue Valley
    Member

    Messages:
    54
    Likes Received:
    34
    I sent in a 629-2e manufactured in 1989 this year. Contacted S&W, they sent a prepaid shipping label, made the repair and sent it back without any charge at all. I was not original owner and they never asked. Sent through UPS. Took about three weeks total.
     
  6. edison bulb

    edison bulb
    Portland, OR
    Well-Known Member

    Messages:
    457
    Likes Received:
    577
    Call S&W and have them give the OK first :) Good luck!
     

Share This Page