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Decided to buy a new monocular for this season. Ended up picking a Vortex. Well.... on day 3, my malinois/lab pup decided it would make a great chew toy, and completely destroyed it. I called vortex and told them what happened, hoping they could repair it on my dime. To my surprise they covered the complete repair, and I only had to pay to ship it to them. I was completely shocked. I will be a Vortex customer for life now.
It's refreshing to see companies that still care 100% for their customers.
It's refreshing to see companies that still care 100% for their customers.