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Yup.Not true. We had a shoplifter cuffed and stuffed within 15 minutes of the report by Target loss prevention in Salem. By the time we took her back to the store, they already had the report from all the stores she had been observed shoplifting, along with a detailed list of merchandise with prices. That included info from Walmart, Fred Meyer, and other participating retailers.
As far as shoplifting in major stores, they have all the information they need. For other crimes where there isn't continuous monitoring, yes, credible, actionable, information is needed if you want the cops to be able to do anything. Video is probably the best evidence you can offer.
Inserting yourself into the situation and becoming a part of it, is a completely different matter and I think that's what this discussion is about.
Don't see any point myself in "being a good witness" in this specific circumstance. Target/box stores have cameras in & out.
Cell phone video/pictures/following a perp/tsk tsk tsk'ing a peep to help them realize "they're doing something wrong"?
Nope.
They are shoplifting. They know they are doing something wrong. Any interjecting on my part (even passive) could have a poor outcome. Could. The fight/flight mode being a perfect example...Could cause the peep to run someone down amidst there flight.
The criminal justice system needs a revamp. To stop this, and many many other problems...