Ok after years it has come to this.... I have bought many Sig Sauer products and HAD a couple more in mind! Until this... I do range time with family members. Most of the training is provided by Veterans/LEO family members. Others are welcome. BUT its not your standard range and being private property, and in a very gun friendly state. The pistol I run is the beloved of our group. People have other guns, but this one stood out as a must have. WAS always reliable.... Sig is legendary right? We all thought so... I only griped about the slide being hard to relese because this is the first time ever I had a gun that needed such force to move the lever. I am a strong guy and sometimes it was a little tough, at times I had to tap it with my offhand while pressing with my thumb to get it to let go of the slide. Reminder penciled in to buy a GOOD ONE ASAP. So in the middle of a crazy drill and coordinated movement with the others in the team, suddenly my Sig Scorpion locks up. Lost one of the super spendy Sig mags, and total lock up. Had this happened because I am a 45 guy I know after the first round discharged (Center Mass hit of course) he would be down and out. And yes I hit CM first shot.... However in this drill going from rifle to pistol and engaging multipal targets, I am left UNARMED! No getting the slide to let go, No matter how hard I tried or how, the gun was lockedup. Guess its going to be my weapon... Pistol flies into the second targetonly partially passing through the cardboard and lodging in it. My fixed bladed knife stuck into target 3, and holding my bubblesNgunz for number 4... Had this happened during a crime, I would be dead. Why I buy Sig is for the Quality. I was still a fan at that point. Frustrated, and only part way through a 2 day event, I an sitting on the sidelines with a gun that was 2-3-4 times what everyone else spent on theirs. While they are still shooting. At the end of the party and after all the hugs and goodbyes I get my gun to the work bench. After getting the sand out of it (remember it locking up and turning into a flying projectile....) and a rubber mallet I get the slide back to where I can thump it out to take it down... Oh and at this time of inspection I find that the slide is ALL the way back, and the Slide Release isnt even hooked into the slide... So I get it apart and inspect the SR, nothing overtly amiss. I call Sig. OGFREAKING Deities! The guy I talk with starts yelling at me. telling me I am an idiot and know nothing of guns, and that he is a gunsmith. Nothing wrong and I know it all... Hang on, call center dude is a gunsmith? Must be a bottomfeeding Bubba GoneWild gunsmith... He refuses to forward the call to a manager.. Claims he is one.... I call back and get a different and very amazing Customer Service Agent, who knows nothing about guns he just deals with warranties. Ships a box and has it repaired and makes sure the customer receives it. He passes me on to the manager. Manager is nice and definitely says send it in I cant tell anything about it until its in hand. Week wait and I call back, Where is the box/tag? Oh they didnt send it... Grrr... Week 2 it finally "gets" there". Week 3 ?.... Week 4 end of the week. Pretty much a full month later I get a call back. Oh your mag release is sticky. (Duh!) We replaced the Slide Release because its a new version and well we would really like you to have both of them. Oh and when we used Sig Vs Wilson Combat mags the Sig ones always malfunctioned, so buy Wilson mags.. (Thoughtfully provided me with the SKU number for them!) Now I got this new slide releaase.... Picture provided with the old one next to it. I am sorry Sig. I am through with you. Never again! Now funny thing is that day a Hipoint kept going... Glock kept going... After the Horrible and idiotic customer service by the manager and his call center (one cool guy excluded). I have always thought about how high Sig was in quality. Never again. I would rather buy Hipoint (shudders) than Sig now. Comping from multiple owner of sig 1911's and P220's. Now the entire collection is gone. The family has also become scared to buy Sig. We bought lots of Ruger, and a couple taurus. I warned the manager that I was totally unhappy about everything about how Sig handled this. I got a "Who cares?" from him. OK! Who cares? Well I am sure that more than just me is going to be effected by this. I warned quite a few people and we are all through with Sig. We will take our money to a company that values our Biz! Ruger, Taurus, Savage, and many other call centers are amazing in the customer service. I have had care packages with goodies show up jsut to make me think of them. I have had call backs from these companies checking in to make sure everything went well after I got my toys back... Sig tells me pretty much to throw away the other mag. So anyone here have the measurement devices to check the Slide Release so I can find out what happened? Since Sig says nothing "happened". I will never trust my life to another Sig product again.