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No you can send and receive your pistol to and from an FFL through UPS or Fedex or other common carrier, and you can do the same with a long gun through USPS. It's pretty common for more specialized work.I sent a pistol to Langdon Tactical in AZ a month ago and they did send it back directly to me via FEDUP
But understand this policy is a one-off. You can't just send a pistol through the mail. You can only do it if they send you a printed address label to send it through their carrier. Your only other choice is to take it to an FFL and have them send it to the repair shop. Follow the rules or your pistol may end up in limbo