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Hey All,
I purchased a BuiltAF (www.alphafoxtrot.us) AF-9 9mm AR pistol and after like 4 times dry firing to test the pull on my Larue MBTrigger the firing pin broke. I'm really not terribly experienced with all of this, but I've never had a firing pin break before. I emailed them requesting a replacement firing pin and it took over two weeks to get a response. I filled out the forms they sent and attached the photos and it has been nearly three weeks and I haven't heard anything. I've been emailing them every 5 days or so but no response. I can't find a phone number anywhere online. My questions are as follows:
1. Is it reasonable for a firing pin to break given the use described above?
2. Is this a standard timeline for a response on a warranty request?
3. Are there any manufacturers of bolts for 9mm AR pistols that use a mil-spec firing pin, or are they all proprietary?
4. If so, am I better off just buying a new bolt? I don't feel like I should have to do this, but...
Thanks!
UPDATE:
Yesterday I emailed their parent company. Today first thing I received a phone call from their customer service manager apologizing for the delay, and overnighting me 3 firing pins and throwing in a few mags for the inconvenience.
Recommended swapping out the Larue MBT with a trigger for direct blowback guns.
I purchased a BuiltAF (www.alphafoxtrot.us) AF-9 9mm AR pistol and after like 4 times dry firing to test the pull on my Larue MBTrigger the firing pin broke. I'm really not terribly experienced with all of this, but I've never had a firing pin break before. I emailed them requesting a replacement firing pin and it took over two weeks to get a response. I filled out the forms they sent and attached the photos and it has been nearly three weeks and I haven't heard anything. I've been emailing them every 5 days or so but no response. I can't find a phone number anywhere online. My questions are as follows:
1. Is it reasonable for a firing pin to break given the use described above?
2. Is this a standard timeline for a response on a warranty request?
3. Are there any manufacturers of bolts for 9mm AR pistols that use a mil-spec firing pin, or are they all proprietary?
4. If so, am I better off just buying a new bolt? I don't feel like I should have to do this, but...
Thanks!
UPDATE:
Yesterday I emailed their parent company. Today first thing I received a phone call from their customer service manager apologizing for the delay, and overnighting me 3 firing pins and throwing in a few mags for the inconvenience.
Recommended swapping out the Larue MBT with a trigger for direct blowback guns.
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