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Understandable, so write them and tell them they either need to refund you $20 for that blem or send a return label for the return. They'll likely eat the $20 to avoid the hassle.True. I like to start out "fresh" and any character marks to be earned. Seeing how I paid for "new"... that's what I would expect to receive. If I wanted blemished I would have bought blemished and saved myself the extra 20 bones to begin with.