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We have gone above and beyond all week last week trying to help the guy. You cant help everyone. He asks to see the emails, I will take screen shots and share tomorrow at work. I agree makes me look like an bubblegum I wont give discounted or free parts to some jerk but i take a stand when someone blames us when they are 100% told their options.
After all this happens then he goes back on the web site again and trys to order! Lol, worse company ever! If ever there were any current events that looked like this we are Kavanha and he is Dr Ford.
Thanks for the heads up. Wont be shopping from them.
We have gone above and beyond all week last week trying to help the guy. You cant help everyone. He asks to see the emails, I will take screen shots and share tomorrow at work. I agree makes me look like an I wont give discounted or free parts to some jerk but i take a stand when someone blames us when they are 100% told their options.
After all this happens then he goes back on the web site again and trys to order! Lol, worse company ever! If ever there were any current events that looked like this we are Kavanha and he is Dr Ford.
@Moderators just a heads up. This could get fun.
Folks lets all remember rule number one here....Be excellent to each other.
I understand about customer service , following through with promises , discounts and such...
But a back and forth on a public forum does no one any good.
If you are dissatisfied or disappointed in the level of customer service ...then take it up with the manager / owner...
Bringing it up on a public forum is in poor taste to my mind....Unless its on Yelp.
Andy
@NWHmoob If you don't like their charges or business practises, don't use them.He is the owner......maybe? And he doesn't like it when a customer calls him out on their bs charges unless you're spending $10k+ then, maybe then, you'll be consider important enough to deal with.
He is the owner......maybe? And he doesn't like it when a customer calls him out on their bs charges unless you're spending $10k+ then, maybe then, you'll be consider important enough to deal with.
@NWHmoob If you don't like their charges or business practises, don't use them.
They have a right to sell how they choose, you have a right to choose them or not. On here, you don't get to keep calling people names.
Again...bring it up with the owner...no need to involve the forum with your issue...
Andy
Yes you're right. I got a refund. I haven't called him anything except for a closet liberal. You should go back and read what he called me.
I was simply sharing my issue I had with this company. There was no need for the owner to get involved publicly. He had my name, phone number, email, hell....even the pm on this forum to contact me privately but he chose not to.
Wait! If you currently have one we need to chat.@OnlyLongRange your 300wm AR and side chargers are awesome!
I WISH! im saying theyre awesome because i appreciate the design! i might have to have one someday. a 300wm AR is on my list.Wait! If you currently have one we need to chat.