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So I get a call from an 800 number and answer it.
It's a woman with a foreign accent and hard to understand English.
She said she is with Citi.com and wants to verify my name and she had it and I said yes, that's my name.
(this is the screener)
Then she hands off to a guy with slightly better English.
(this is the closer)
He asks if I made an $800 purchase on Amazon.
I said no, but I didn't get my usual text alert.
He said I am with Citi Fraud Early Warning.
He said I can search the number you see on your phone.
The he asked for my card number starting with xxxx-x (the first 4-5 digits are not unique)
I said, why don't you already know my card number ?
Before he could answer, I said how do I know you are legit ?
Then I said maybe I should call back through normal channels.
When I said that, he abruptly hung up.
The clues :
I have text alert and it was odd to get a cold call like that and no text alert.
The alleged $800 charge on Amazon....that figure is not realistic.
Then to ask for my complete card number. Card companies just need your last 4 digits.
The alarming part :
I searched the number that showed on my caller ID and it was a legit Citi Fraud Early Warning phone number.
Very clever of them to be able to paint a legit phone number for my caller ID.
It's a woman with a foreign accent and hard to understand English.
She said she is with Citi.com and wants to verify my name and she had it and I said yes, that's my name.
(this is the screener)
Then she hands off to a guy with slightly better English.
(this is the closer)
He asks if I made an $800 purchase on Amazon.
I said no, but I didn't get my usual text alert.
He said I am with Citi Fraud Early Warning.
He said I can search the number you see on your phone.
The he asked for my card number starting with xxxx-x (the first 4-5 digits are not unique)
I said, why don't you already know my card number ?
Before he could answer, I said how do I know you are legit ?
Then I said maybe I should call back through normal channels.
When I said that, he abruptly hung up.
The clues :
I have text alert and it was odd to get a cold call like that and no text alert.
The alleged $800 charge on Amazon....that figure is not realistic.
Then to ask for my complete card number. Card companies just need your last 4 digits.
The alarming part :
I searched the number that showed on my caller ID and it was a legit Citi Fraud Early Warning phone number.
Very clever of them to be able to paint a legit phone number for my caller ID.