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My local Ford store in Everett, WA just recently closed. It was Brien Motors for decades, in 2016 sold to the Swickard Group and became Epic Ford. They closed down a couple of weeks ago. The assets of the business have been divided between three remaining area Ford franchises. I'm not sure if that means the Ford Motor Company was heavily involved financially with Epic debt.

When I've driven by the dealership in recent times, I've wondered how they were getting along considering that they didn't have much inventory sitting on the lot. You can't make money on what you don't have to sell. Which is a condition that has come up with Covid supply chain shortages.

The other thing I wonder about is the survival of dealership service departments. As vehicle build quality has increased in the past couple of decades, the product doesn't need as many trips to the service department. Synthetic lubricants have decreased change intervals (while also being a nice sales talking point). The junkyards are full of cars ten or fewer years old. The cars run well until they don't but in the interim, they don't see the service department very often. People don't tend to spend the big bucks it takes now to replace a major component, like an engine or transmission. Which may cause change to come around again, as pickups that cost $75K to $100K are units that people will be unwilling to give up on easily.

One time a few years ago, I had one of my cars in to the dealer for routine service. I made particular note of the mechanic in one stall, resting his butt against a workbench with his hands folded across his chest. With a look of disgust on his face; I assumed at the time because his stall was empty and he didn't have a job to work on at the moment. When my dad was in service management, they always had a lot full of cars waiting to be worked on. When a mechanic would turn out one job, he'd go back to the dispatcher and get another repair order, go out to the lot full of cars, and get his next job. With many more waiting. Times and circumstances change.
 
You make some good points. Additionally I think the inability for the average
Joe to do maintenance nowadays (500 sensors and sophisticated test equip)
helps make for the situation you identified.

I used to do almost all maintenance/repair on my cars and trucks. Not so
anymore.
 
I still do whatever work I'm able. My cars are older. 1972 Ford wagon, I can do most of the work it requires which isn't much at the current rate of use. I have front upper suspension arms freshly rebuilt for it, new bushings and ball joints, which I will change soon. But I cannot do a proper, exact front end alignment on it. Which the Ford store said they couldn't either, when I asked them about it. Their front end equipment was all computerized, they didn't have data / specs to do a 1972. I'll have to find an independent shop with older equipment to do that.

My Panther cars, 2004 Crown Vic and 2006 Mercury Grand Marquis, I've done some work on those. Mostly on the Mercury. Anything highly diagnostic in nature, that would go to the shop. Thankfully, these are pretty well made cars and don't ask for much work.

Mrs. Merkt has a 2012 Hyundai. Wow, that thing got to be ten years old in a hurry. It's been a very trouble free car. But I'm not motivated to even do the oil and filter change on it, the dealer does it for $40. I had the a/c serviced once. I had the Hyundai store service the auto trans at 60K miles, and they've done front and rear brakes once. Oh, forgot, I changed the battery once. And two light bulbs.
 
Since when did Fords become reliable? The service dept. should be just as busy, if not busier than ever.

Something is up with Swickard, they also bought Magic Toyota in Edmonds.

I used to work in dealerships in the 90's, most were family owned and pretty decent to work at. I don't like how all the dealerships get bought up by 2 or 3 conglomerates. Makes it real tough to car shop (for competitive pricing) if 4 out of 5 Ford dealers are all owned by the same conglomerate.

I believe there may be some value to closing a dealership up, they could have sold the regional rights from Ford to another high-bidder.
 
I've always done my own maintenance and oil changes and troubleshoot whatever parts that failed I'd replace them. Until a few years ago I can't preform any work while on a creeper, dizziness ensues so the dealer changes fluids and my SIL replaces parts.

Like most models, some will last a lifetime if maintained appropriately, even Fords.
 
Sold my dwell meter and timing light years ago,
I still have both of mine, have to keep them around for the 72 Ford wagon.

Since when did Fords become reliable
You have to pick known good models / years. Don't buy the first year of anything, let the dust settle.

Like most models, some will last a lifetime if maintained appropriately, even Fords.
The key to making any equipment last is taking care of it.
 
Sold my dwell meter and timing light years ago, when the wife had a garage sale. A kid wanted the timing light because it looked like a 'space gun.' :s0112:
I remember those words!

My late husband had those things and other tools for his NON computer trucks and cars.

Old Lady Cate
 
I would not be shocked if you dig deep enough down the rabbit hole that BLACKROCK is tied into this somehow - some way. I could be WRONG here when it comes to this dealership's building and it's LAND.

They are doing a lot of BUYING and not only with homes as I have mentioned in other threads.

Some former businesses are being demolished or retrofitted into MIXED housing meaning residential and businesses - commercial combined.

Heck, GOLDMAN-SACHS recently bought one ENTIRE SUBDIVISION and they were fairly NEW houses not run down places run by slum lords.

Cate
 
I would not be shocked if you dig deep enough down the rabbit hole that BLACKROCK is tied into this somehow - some way. I could be WRONG here when it comes to this dealership's building and it's LAND.

They are doing a lot of BUYING and not only with homes as I have mentioned in other threads.

Some former businesses are being demolished or retrofitted into MIXED housing meaning residential and businesses - commercial combined.

Heck, GOLDMAN-SACHS recently bought one ENTIRE SUBDIVISION and they were fairly NEW houses not run down places run by slum lords.

Cate
That's a strong possibility.

I think, possibly related, is it possible to get higher property tax revenue from an acre of land stuffed with 5 stories apartments? I think money motivates the re-zoning that is required to convert land use.

I also tend to believe that people who rent are more likely to vote certain ways.
 
I still have both of mine, have to keep them around for the 72 Ford wagon.


You have to pick known good models / years. Don't buy the first year of anything, let the dust settle.


The key to making any equipment last is taking care of it.

Big difference between old school Ford and more recent stuff.

I've been around cars since the 80's, and I've been hearing "Ford's getting better now" every year since the first Taurus came out. 36 years later I'm still seeing the same issues. Worked at a place for 15 years that only bought Ford fleets. Everything from the Escort, Focus, Fusion, Escape on up to Super Duty.

Also, all new cars are getting far more difficult to DIY service. Many parts now need a dealership-only computer to activate the new part. Mostly an issue for domestics and German, but you can physically replace the part, still need the dealership to activate it.
 
I also tend to believe that people who rent are more likely to vote certain ways.
Or more likely to not vote at all. Being a home owner I feel the critters in POWER have a much larger affect on me/mine than the apartment denizens. All they do is pay rent and go about their lives. Most don't give a rats butt about their area.
 
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Pandemic and supply chain issues have done a good job winnowing out the borderline dealerships. What you basically have left are the big conglomerates (Lithia, etc.) and the long-tenured family-owned dealerships. In the past, dealerships folded mostly because they were horribly mismanaged. Empire Ford in Spokane is a great example of that one - Nate and Roberta Greene. There's a lot of funny history there, but that's a very off-topic conversation over beers.

Service is a money maker, but if you walk through a dealership the parts managers tend to hold the real juice in that relationship.


Service shops will generally be fine, I suspect, because of maintenance baked in to purchase prices (warranty dollars funding service) and other routine stuff. It's definitely a different era from having a set of standard sockets and wrenches, that's for sure.

If you're west side, Bickford is probably your go-to Ford dealer for ones that've been around forever and probably will be. If you're central/east or are willing to drive west, Wendle is your best spot. I live in Oregon but I ordered my Bronco from Wendle. I won't go anywhere else.
 
It's definitely a different era from having a set of standard sockets and wrenches, that's for sure.
Yeah, "Technicians" know how to plug into the car and the "Machine" tells them what part to replace. How many of them can listen to a car, or any internal combustion engine, and tune it substantially? Some of 'em MIGHT be "Mechanics".
 
I had my new Chev truck in the dealer soooo many times with lots of issues. I ended up fixing it with new diesel blue oval. I've never been a Ford guy but dang, it sure is nice 😁. I still prefer the Harley though, it's been getting lots of miles with this nice weather. Also enjoy the five gallon fillups compared to the $175 fills on the truck. Here in the mid valley of Or, only dealer I've seen struggle is Hillyer's in Woodburn. They consolidated both of their dealerships and still cannot fill the lot. I always assumed it was because they suck, which they really, really do, but it might be a bigger issue. The average Joe doesn't care about service one bit any more, only price. They'll spend about ten minutes looking for the best price online and decide right there, service be darned.
 
I've been around cars since the 80's, and I've been hearing "Ford's getting better now" every year since the first Taurus came out. 36 years later I'm still seeing the same issues. Worked at a place for 15 years that only bought Ford fleets. Everything from the Escort, Focus, Fusion, Escape on up to Super Duty.
I can only speak from my own experience. I've owned mostly Ford products since I started driving in 1966. But I've also owned 2 Pontiacs, 1 Oldsmobile, 1 Cadillac, and 2 Toyotas. As to Ford products, the older ones could vary greatly in quality, depending upon design and manufacturing trends of the era. I still have a 1972, a sturdy car but not a great one compared to my Panther platform cars. Which is a design that was made continuously for many years, with refinements. I've owned Ford products from the 1980's, I'd never have another one from that era.

Ford F series trucks have been sales leaders in the US for over 40 years. According to Experian research, the F Series trucks have the highest percentage of US vehicles in current operation on the road. So they must have something going for them with this product.

The complexity of modern vehicles no doubt presents that many more possibilities for error to creep in. Every manufacturer makes some stinkers and some outstanding cars. Along with a whole lot of average ones in between. The Escort and the Focus, in my limited opinion of having owned one and known people who owned others, fall into the natural stinkers column. Due to the fact that they are low-end product. Just as was, also only in my opinion, the low-end Chevrolet product that we looked at when Mrs. Merkt was shopping for a new car. The visible built quality was so bad I couldn't get out of it fast enough.

Then there was the 2017 Malibu that my sister in law bought, owned it for 5 days and took it back. The engine was designed to shut off every time the car came to a stop for more than a few seconds. And supposed to restart when you stepped on the accelerator pedal.

But I won't be judging any new car build quality in future, I'm done buying vehicles of any kind. I will make what I've got now last.
 

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