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Crimson Trace Awesome service

Discussion in 'Off Topic' started by Burt Gummer, May 15, 2013.

  1. Burt Gummer

    Burt Gummer Portland Completely Out of Ammo

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    So nice to get great service for once.

    I did a dumb stunt and turned one of the adjustments too far and stripped it. All my fault. Sent it in for repair, no receipt, 2-3 years old - they didn't care. Sent me back a brand new G26 grip no charge.

    Now that's service.

    The other company that is fantastic is Vortex with their optic products. Top notch.
     
  2. Kevinkris

    Kevinkris Aloha Well-Known Member

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    anyone have an old busted up crimson trace for sale? ill give $20 for it :thumbup:
     
    Burt Gummer and (deleted member) like this.
  3. Burt Gummer

    Burt Gummer Portland Completely Out of Ammo

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    $50 bucks for a broken Vortex Viper 1x4x LOL. Really, these companies are top notch.

    I will be buying CT and Vortex stuff in the future.
     
    Kevinkris and (deleted member) like this.
  4. DoubleTapDrew

    DoubleTapDrew Oregon Well-Known Member

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    +1 for a great Oregon company. I lost the tiny little allen key adjustment tool for one. No problem, I emailed and asked what size it was so I could pick up a new one at the hardware store.
    Instead, in the mail the next day I get an envelope with 3 allen keys (yes! spares!), a few sets of extra batteries, stickers, other assorted parts for making the grips fit snug, a few lens cleaning swabs, etc. No charge.
     
  5. Chee-to

    Chee-to Oregon Well-Known Member

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    Yup, exact same thing happened to me..........
     
  6. deen_ad

    deen_ad Vancouver, WA Well-Known Member

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    I emailed them several weeks (3 or so) ago asking why the laser sight on one of my Kahr's would run the battery down when left in the safe.

    I'm STILL waiting for an answer.

    Deen
     
  7. Kevinkris

    Kevinkris Aloha Well-Known Member

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    ouch i got out bid :D