Contact info for American Reloading

[rgold1963]

Anyone have actual contact info for American Reloading? They will not respond to email or website contact forms. I only received half of my order from them and the other box shows that it still has not been received by FedEx for shipping even though the shipping label was created over 2 weeks ago. The half of the order I received was shiped the same day and arrived in 2 days. I have been trying to get a hold of someone there every day but they don't have any other methods of contact.
Thanks!

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[Barfly]

[email protected] is the best way that I know of to reach their customer service folks. I was told by them to use that direct email address rather than use the website form.

 

[rgold1963]

[email protected] is the best way that I know of to reach their customer service folks. I was told by them to use that direct email address rather than use the website form.

Yeah, I have sent three emails over the last 10 days to that email address with no response

 

[Nosferatu]

Dispute the charge, that always gets their attention.

 

[Barfly]

Yeah, I have sent three emails over the last 10 days to that email address with no response

Wow. I usually have pretty good luck getting in touch with them, and they have been fairly helpful. That being said, letting your customer go with no reply for 10 days is unacceptable. I would be pretty frustrated too. Sorry I don't have more info for ya.

 

[titsonritz]

In this world of instant gratification, some stuff isn't.

 

[rgold1963]

In this world of instant gratification, some stuff isn't.

What?

 

[Nosferatu]

What?

eh?

 

[rgold1963]

eh?

e, i ,o, u?

 

[po18guy]

At least it's not a vacant lot.

 

[aasbra]

Terms and conditions of use - American Reloading

Our terms and conditions of use

americanreloading.com

See the yellow highlight on this page of the company's website

 

[rgold1963]

Terms and conditions of use - American Reloading

Our terms and conditions of use

americanreloading.com

See the yellow highlight on this page of the company's website

Thank you, exactly what I was looking for. Not sure how I didn't see that on their site.

 

[Camelfilter]

Check your "junk" or "spam" folder, if you haven't already.

Just a possible...

 

[FireArm]

Terms and conditions of use - American Reloading

Our terms and conditions of use

americanreloading.com

See the yellow highlight on this page of the company's website

no im color blind

 

[theduke]

what yellow??

theres some red......Name of States

Thats it for me.

 

[rgold1963]

Check your "junk" or "spam" folder, if you haven't already.

Just a possible...

YEs, checked every possible folder and tried contacting through two different email servers as well in case they weren't getting them from my main server.

 

[aasbra]

what yellow??

theres some red......Name of States

Thats it for me.

no im color blind

It shows yellow for me? Here is a quote extracted from the linked page on their website:

Orders should be placed online using the shopping cart. If you encounter any difficulties, please contact us at 816-443-5399 and we'll be happy to assist you.

 

[DizzyJ]

They've always been more than helpful to me. Give them time. They'll make it right.

 

[rgold1963]

Actually got an email this morning!