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Review Summary

30
 
42%
17
 
24%
7
 
10%
8
 
11%
9
 
13%
Overall Rating
3.72 star(s) 71 ratings
Service
3.70 star(s)
Selection
4.59 star(s)
Value
4.14 star(s)

Helpful Reviews

Most helpful positive review
I want to talk about Keith's again. Went out there today... view full review
4 members found this helpful.
Most helpful critical review
Keith's - Where the Customer is an Irritant!
Me, on phone: "Hi, do you have the (very common firearm) in... view full review
17 members found this helpful.
Overall Rating
2.00 star(s)
They are too far away to drive to to find out if they have a product in stock and they never answer their phones, even when the store is empty.
That is my only complaint about them.
Overall Rating
2.00 star(s)
Pros
  • good selection
Cons
  • Customer service, rude, unfriendly, don't seem to want to sell you anything
I will spend my money else where. These guys do not care if you have money in hand to buy, therefore I will not waste my time going there anymore.
Overall Rating
1.00 star(s)
Pros
  • none
Cons
  • been there twice and both times I was not helped and the workers were rude.
I asked about an item and this kid just pointed in the general direction for it. I walked over and looked for the item and didn't see it so I asked if he could show me and instead of helping me he points in the general direction again so I walked out for the last time.
Overall Rating
2.00 star(s)
Pros
  • most firearm inventory in Oregon
Cons
  • Rude customer service. You are not a person of equal value in the eyes of the staff. God help you if you ask a question.
When I ask to see something, I do not expect the service to roll their eyes.
I asked to see just one thing Little Missy. Look here! I've got money in my pocket, and your job is to sell stuff. Figure it out!
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