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Review Summary

1
 
8%
1
 
8%
5
 
42%
3
 
25%
2
 
17%
Overall Rating
2.67 star(s) 12 ratings
Service
2.80 star(s)
Selection
3.20 star(s)
Value
2.80 star(s)
114 screw over from Cabelas
Overall Rating
1.00 star(s)
Service
1.00 star(s)
Selection
1.00 star(s)
Value
1.00 star(s)
Pros
  • None.
Cons
  • Complete lack of caring.
My friend bought a in-stock / on the showroom floor handgun on Nov. 9th.

He has a 100% clean record, and had been approved about 3 months earlier for a different single handgun purchase. ( so second purchase in his life )

I kept pestering him to go ask Cabelas about it, as the original time frame dwindled down closer to the original 114 dates.

Well he phoned today, and was told his background check had exceeded the 30 day limit. So he would have to resubmit the background check.

The person on the phone from the gun counter said come on in, and they would resubmit .. he should be approved in a few days.

He went in and was told by the gun counter Manager that all the firearms with mags bigger then 10rds, had been sent back to Corporate , and he was, in a few words "Poop" out of luck.

He asked why he wasn't informed about ANY of this and the Manager said "he had slipped through the cracks"

He asked when and how he was supposed to get his money back ?... Same answer, "He had slipped through the cracks"

Cabelas refunded him is purchase cost.

The friend never received ANY phone calls or e-mails about his purchase status or that Cabelas had decided to send his in stock purchase back to re-distribute to others buyers.


FWIW , my last handgun purchase took 5 weeks to be approved, and I picked it up. No 30 day nonsense.



The moral to this story... If you have a pending approval, you better check on it. DO NOT expect a call or e-mail !!

Places like Cabelas, may have allowed your background check to exceed the 30 day limit... and not bothered to tell you any thing about it, or bothered to phone you and tell you your waiting in Good Faith is pointless. Let alone bothered to try and refund your money.

God knows how many other places "might" be doing the same thing.


AGAIN, check on your purchase.
2 members found this helpful.
Overall Rating
1.00 star(s)
Pros
  • Can’t think of one at this time
Cons
  • Wouldn’t let me in the store
Took the day off today to go see my cancer Dr in Potland and stopped by Cabelas on the way back to work. They were open an hour early (9:00) for people 60+ and immune system compromised (which I am on chemotherapy). The very judge mental woman controlling the front doors would not let me in because she didn't believe me that I was on chemo. This business lost me as a customer for life after being treated like this. Just because I'm young (40) doesn't mean I don't have serious health issues. I called later today to report the treatment I received earlier and the customer service desk couldn't care less. They are obviously not putting much thought into their procedures and only want to sell their well overpriced items. Good for them though to let people over 60 (without ID from what I observed) and in early and expect me to wait. I don't make it to Portland very often but always drop at least $200 on stuff at their store when I get up that way because of the selection not available in my area.
7 members found this helpful.
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