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Leupold VX-1 3-9x50 $199 Free Shipping @ Cabelas
- Thread Starter Max713
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- leupold & stevens
Ordered one yesterday. Email this morning saying it was back ordered
- Thread Starter
- #3
I got the same email... Pretty lame you can order something apparently "In stock" and get a back order notification days later.Ordered one yesterday. Email this morning saying it was back ordered
- Thread Starter
- #5
Just got off the phone with the online customer service number.
The lady on the other end was nice and helpful. Said that there was a "limited stock" and that they sold out. Apparently the online "In Stock/Out of Stock" indication is not accurate.
The reason the order was cancelled is that the particular scope was discontinued. After a little talking, and looking at the online stock, they show the same scope with a Duplex reticle (vs. the wide duplex of the previously on sale scope) in stock. I requested to get the Duplex version at the same cost, $199.99.
She opened a case for me, and said someone would be contacting me within 24-48 hours.
I would suggest giving them a call. I was nice throughout the conversation but made it clear that I was dissatisfied. Good luck!
I'll report the outcome here as well.
The lady on the other end was nice and helpful. Said that there was a "limited stock" and that they sold out. Apparently the online "In Stock/Out of Stock" indication is not accurate.
The reason the order was cancelled is that the particular scope was discontinued. After a little talking, and looking at the online stock, they show the same scope with a Duplex reticle (vs. the wide duplex of the previously on sale scope) in stock. I requested to get the Duplex version at the same cost, $199.99.
She opened a case for me, and said someone would be contacting me within 24-48 hours.
I would suggest giving them a call. I was nice throughout the conversation but made it clear that I was dissatisfied. Good luck!
I'll report the outcome here as well.
I had actually spoke with CS before I posted my reply. I spoke with 2 females the first one was quite pleasant but ended up transferring me to someone to review the problem who actually found the discrepancy of the item that we ordered and the one that still shows to be instock. So like you I said that's fine I'll take that one instead but was not willing or able to match the price. She was not rude but not very pleasant either and certainly not willing to budge what so ever. I even asked if there was "anything" she could do to help me out, her reply was sorry no there isn't.
After I read your post I called them back and get another female. I mention that I had spoke with CS earlier. She reviews my order and too notices the discrepancy of the items so I tell her I'd be willing to take the one item in place for the other (which she is more than willing to sell me at regular price $299) but puts me on hold to talk to her manager about the price match. She come back and tells me she can't...yada yada yada. At this point she is borderline rude but I am totally keeping my cool. I too ask her if there might be anything she could do to help out the situation, and she offers the $5 flat shipping if I were to buy the instock scope for $299. I then ask if I could just open a case to have it be reviewed by someone else. She states that it isn't necessary since she already discussed it with her manager and she would be the one reviewing the case anyway. At this point I ask to speak with her manager and all I got was more of the same. I will say that the managers demeanor was pleasant and professional but was quite steadfast on not budging. Frustrated (but still keeping my cool) at point I ask if she could do something with the price like giving me employee pricing and she did offer to take $20 off. I kindly denied that offer.
So if you are able to get them to match that price more power to you. I feel I did all I could. I'll just have to wait till the next good deal. None the less keep us posted.
After I read your post I called them back and get another female. I mention that I had spoke with CS earlier. She reviews my order and too notices the discrepancy of the items so I tell her I'd be willing to take the one item in place for the other (which she is more than willing to sell me at regular price $299) but puts me on hold to talk to her manager about the price match. She come back and tells me she can't...yada yada yada. At this point she is borderline rude but I am totally keeping my cool. I too ask her if there might be anything she could do to help out the situation, and she offers the $5 flat shipping if I were to buy the instock scope for $299. I then ask if I could just open a case to have it be reviewed by someone else. She states that it isn't necessary since she already discussed it with her manager and she would be the one reviewing the case anyway. At this point I ask to speak with her manager and all I got was more of the same. I will say that the managers demeanor was pleasant and professional but was quite steadfast on not budging. Frustrated (but still keeping my cool) at point I ask if she could do something with the price like giving me employee pricing and she did offer to take $20 off. I kindly denied that offer.
So if you are able to get them to match that price more power to you. I feel I did all I could. I'll just have to wait till the next good deal. None the less keep us posted.
- Thread Starter
- #7
Well that's not a good sign... Bummed about this. Usually Cabelas is one to make things right. Offering $5 shipping on a full price item instead? She must think the giant banner at the top of the cabelas.com site saying "Flat $5 shipping on orders above $99" is a big secret
Any update???Well that's not a good sign... Bummed about this. Usually Cabelas is one to make things right. Offering $5 shipping on a full price item instead? She must think the giant banner at the top of the cabelas.com site saying "Flat $5 shipping on orders above $99" is a big secret
- Thread Starter
- #9
Update is I got about the same response as you, best they offered was to sell a replacement for $270... Disappointing.
- Thread Starter
- #11
Neither did I, I just checked after you had said yours was cancelled.
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One of the many reasons I will not enter their doors but I do use their parking lot to do buys and sales.....
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Print the sale and take it to sportsman warehouse. They price match as long as it shows in stock.
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