Cook's Holsters finally dead?

[lucusloc]

Anyone here get a completed order from Cook's Holsters this year? I have an order that is 8 months old now with no contact for over 2 months. Last contact was that my order was ready and shipping soon. The BBB was unable to contact the company and closed my complaint (took them a few weeks). It also looks like the website is dead.

Seems to be a shame, as they had excellent reviews from about a decade ago.

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[hongkong2]

I just went to their web site and it seems to be functioning but there's no contact phone number.

 

[lucusloc]

Odd, which site are you going to? The one they have linked in their emails is "down for maintenance" and has been for over a month now; https://www.cooksholsters.com/

 

[edzz]

Lost last post on their farcebook page was over a year ago. Looking at the FB reviews does not provide a pretty picture.

Cooks holsters
reviews

 

[DirectDrive]

It does not look good.
I'd cancel the order and see if your credit card company will help you out.

Cook's Holsters, LLC | Complaints | Better Business Bureau® Profile

View customer complaints of Cook's Holsters, LLC, BBB helps resolve disputes with the services or products a business provides.

www.bbb.org

 

[lucusloc]

It does not look good.
I'd cancel the order and see if your credit card company will help you out.

Cook's Holsters, LLC | Complaints | Better Business Bureau® Profile

View customer complaints of Cook's Holsters, LLC, BBB helps resolve disputes with the services or products a business provides.

www.bbb.org

Yeah, we are already well past the dispute window for this transaction. Silly thing is is that the stated lead time when the site was up was already over half the allowed dispute duration. Check your card policies before committing to a long term transaction. Even if you are willing to wait your card company may not be.

 

[DirectDrive]

Yeah, we are already well past the dispute window for this transaction. Silly thing is is that the stated lead time when the site was up was already over half the allowed dispute duration. Check your card policies before committing to a long term transaction. Even if you are willing to wait your card company may not be.

Sorry to hear.
Another way to look at it is that some (good) companies don't charge your card until the item ships.
At least it wasn't a big ticket item.

 

[hongkong2]

This is the site I came up with for Cook's holsters

Cookes Custom Holsters

CCH is the standard for hard use gear for when it counts. Check out our line of custom Kydex and leather holsters.

cookescustomholsters.com

 

[TTSX]

Were you buying anything special? That sounds like a very long lead time for a kydex holster. I certainly would not tolerate a form 4 length wait period for a holster...

 

[lucusloc]

Were you buying anything special? That sounds like a very long lead time for a kydex holster. I certainly would not tolerate a form 4 length wait period for a holster...

Lead time when I made the purchase was 6-8 weeks and this was stated front and center on the order, which I appreciated. This is pretty normal for smaller shops that custom make every piece, and I am used to waiting for bespoke pieces from other vendors. I was ordering a non-inventory item. Unfortunately my bank only gives 3 months to dispute a transaction, so by the time I let the stated lead time pass, plus a grace period in case they got flooded and behind I was already outside the time allotted for canceling through my bank. They had their site up for some time after I started complaining about things, but it went down completely now, so I was wondering if the company is all the way dead now, or just in it's final death throws.

 

[luv2fly]

I just communicated with someone on there FB account on Friday night. (It was a stab in the dark). They answered and asked me to reach out on Tuesday 2/20/23. Ill let you know what I find.
luv2fly