So I heard back today via email from springfield armory. It was not what I was expecting. I was extremely honest and forthcoming with how the cracks and damage happened. The pics of my invoice speak for themselves. Tracking shows I will have it back by Friday. People can say what they will about any firearms company. When you have a situation like this and have admitted you feel that you are the cause of the damage. Then they thank you for being honest , and replace your gun. I am still in shock over this. I was a fan before. I would have still been, even if they hadn't done what they did. When my baby gets back home. I will also post some before and after pics. So far my best customer service experience has been Lee precision and reloading and now Springfield Armory.