RCBS CUSTOMER SERVICE

[Norseman79]

I recently am getting back into reloading. Somehow I misplaced, or lost, a part to my RCBS hand primer. I called them to order a replacement part, they sent me one for free, even paid shipping. I hope this isn't the wrong area to post this, but I am very impressed with their customer service.

Thanks RCBS,

Dan

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[Caveman Jim]

I have had a recent experience with them as well.
I bought a used bullet puller with a 22 cal collet that was too small of an opening to pull without leaving a mark on the bullet. I contacted them and within a few days I had a brand new 22cal collet.

Impressive to say the least.

 

[8at4]

I lost a pin to the handle on my Rock Chucker. Called them up to order a new one and they sent me one for free including shipping.

 

[joken]

Top-notch customer service

 

[DizzyJ]

Top-notch customer service

This. I've always been happy with their service.

 

[Grubbslinger]

Yes. They have top-notch customer service!

 

[Grimm]

I broke an expander ball on my first ever batch of 308 and they sent me like 3 new ones in a couple days. Super happy with them.