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Investigating Mobile image uploading

Discussion in 'NWFA Issue Tracking' started by Dyjital, Apr 27, 2016.

  1. Dyjital

    Dyjital Albany, Ore Flavorite Member Bronze Supporter

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    Finding something interesting as of lately.

    I use mobile 99% of the time now.

    When uploading an image, typically on the first try the image does not upload. All I get is an error. (I'll screen shot the next round). Then after that, you cannot upload an image. The [upload image] button doesn't work. It requires you to refresh the page and try again.

    Same sort of issue also if you upload say one image but want to upload another after first is added. You must post, reload page then edit, and 50/50 it will allow updating.

    Device: iPhone 6s
    System: iOS 9.3.1
    Browser: Safari

    Very well could be the system on my end, but I may be the only one with the issue. If so, that's fine I know how to work around it.
     
    SFGIANTSGUY28, Joe Link and Joe13 like this.
  2. Joe13

    Joe13 NW of Vancouver Opinionated & Blunt Bronze Supporter 2015 Volunteer 2016 Volunteer

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    Happens to me. A LOT less using the chrome browser.
     
  3. Joe Link

    Joe Link Portland, OR Well-Known Member Staff Member Lifetime Supporter 2015 Volunteer 2016 Volunteer

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    Interesting! I'll take a look. What does the error say?
     
  4. Joe13

    Joe13 NW of Vancouver Opinionated & Blunt Bronze Supporter 2015 Volunteer 2016 Volunteer

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    Mine just hangs...

    If I push the button and it greys out but doesn't immediately prompt me for where to get the picture then I have to reload the page because then the other option buttons won't work either.
     
    Joe Link likes this.
  5. Dyjital

    Dyjital Albany, Ore Flavorite Member Bronze Supporter

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    "There was a problem uploading your file."

    Image.png
    OR
    Image.png"
     
    Last edited: May 4, 2016
  6. Dyjital

    Dyjital Albany, Ore Flavorite Member Bronze Supporter

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    I uploaded two. Only one uploaded.
    I tried this time 6 different times.

    image.png
     
    Joe13 likes this.
  7. Dyjital

    Dyjital Albany, Ore Flavorite Member Bronze Supporter

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    I would also add:

    On desktop (Chrome, Windows 7) it will allow you to upload once. If you forgot a file then you would have to post it in another reply.

    My Ranch Hand WTS ad is a perfect example. I couldn't add to the original post. Had to post again and add images there.
     
    Joe13 likes this.
  8. Joe Link

    Joe Link Portland, OR Well-Known Member Staff Member Lifetime Supporter 2015 Volunteer 2016 Volunteer

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    Great thanks for the info guys.
     
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  9. tarster

    tarster Albany Bronze Supporter Bronze Supporter

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    I am running Chrome and windows 10 right now, and I can upload multiple files at once, or I can also upload one and then before I post upload more if I wish. Also on my Samsung S5 using chrome browser I am able to upload multiples in different batches if I please on a post. Have you tried the chrome browser on your iphone? maybe an ios update?
     
  10. Dyjital

    Dyjital Albany, Ore Flavorite Member Bronze Supporter

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    Yeah.. well... about that. I guess I don't remember the password on mobile so I couldn't login with another browser. So account is locked. Guess I'll have to wait.
     
  11. tarster

    tarster Albany Bronze Supporter Bronze Supporter

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    forgot your apple id login?? or forgot password to the website?? both can be reset easily. Your a computer savvy guy :)
     
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  12. Dyjital

    Dyjital Albany, Ore Flavorite Member Bronze Supporter

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    Chrome on iOS 9.3.1


    Photo May 04, 11 54 02 AM.png
     
  13. tarster

    tarster Albany Bronze Supporter Bronze Supporter

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    got the same error on my work iphone 4s with chrome... well that solidifies it.. time to get get of the crapple device :) hahaha
     
  14. tarster

    tarster Albany Bronze Supporter Bronze Supporter

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    ok so try this.. try uploading from your moments and not your library?? I was just able to do that from my iphone.. it would fail almost immediately when i went to my library and picked a photo, but i went to the moments and it uploaded.

    Permissions issue from the safari or chrome app to the local disk space on the phone?
     
  15. Dyjital

    Dyjital Albany, Ore Flavorite Member Bronze Supporter

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    Same error from the "Moments" category.

    Safari & Chrome

    It's still about a 10% upload chance on browsers.
     
  16. Joe Link

    Joe Link Portland, OR Well-Known Member Staff Member Lifetime Supporter 2015 Volunteer 2016 Volunteer

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    This has been confirmed. Looking into a fix now ;)
     
  17. Joe Link

    Joe Link Portland, OR Well-Known Member Staff Member Lifetime Supporter 2015 Volunteer 2016 Volunteer

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    image.png
     
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  18. Joe Link

    Joe Link Portland, OR Well-Known Member Staff Member Lifetime Supporter 2015 Volunteer 2016 Volunteer

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    Can you guys try now? Please note the time as well :)
     
  19. tarster

    tarster Albany Bronze Supporter Bronze Supporter

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    Dyjital and I are going shooting :) but we call into that buck and quarter situation... except hand loads are 50c right now from my calculations :)
     
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  20. tarster

    tarster Albany Bronze Supporter Bronze Supporter

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    Post successful from my Android, just tried 1 minute ago from my iPhone still the same failed message.

    20160511_162612.jpg