EAGTAC lights?

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Anyone have experience with EAGTAC, particularly customer service?

Here's the long story.
Borrowed one from my Son 3 years ago. Fantastic light. Wore the paint/black off the aluminum. It stills works flawlessly.

A year ago I decided I wanted to go rechargeable. Bought their DX3R. Loved it. 900 lumens!
My Wife saw it and loved it. Bought her one a month later.

Now, one is completely inoperable, the other just works when it wants to. I think it's possessed.

Over the last 4 months I have sent customer service requests to EAGTAC on 3 different occasions. No response. Nothing.
I am about to give up and go Fenix. $200 down the drain.

My take? STAY AWAY FROM EAGTAC!
Your experience?
 
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Fenix
Surefire
Stream light
Olight
Lights you find at Costco

No particular order but you can't go wrong with these.

I am particular to fenix for their price/performance ratio. Surefire and Stream light are much more known brands especially for weapon mounted. Olight works as well.

Costco is just affordable with their 3 pack duracell lights for $15 when they have them up to 500 lumens more than enough for general use.

Forgot to add in: Fenix usually has sales for new accounts 20% for the first time buyer. Get what you want on one email then use your wife's or another's for another buy later if need be.
 

HA556

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Sorry to hear of your bad luck with the EAGTAC! I'm a Fenix man myself but, there are other reputable lights out there too. Hope you find one that will suit all your purposes.:s0155:
 

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