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An example of AWESOME customer service

Discussion in 'Gear & Accessories' started by P7id10T, Feb 11, 2013.

  1. P7id10T

    P7id10T Cedar Hills Bronze Supporter Bronze Supporter

    Likes Received:
    Bought a Boyt Tactical 50" long gun case for traveling through Carry Cases Plus. Great price, free shipping, but the case was back-ordered.
    It got here while I was away on business. Get back from Philly, open the package on Saturday to discover the case was damaged in shipment with a broken corner.
    Photographed it, sent an email to Carry Cases and Boyt Harness. What shows up today (Monday!): a replacement case and UPS to pick up the damaged one.

    Now THAT'S customer service !!!
  2. Invader

    Invader Beaverton Member

    Likes Received:
    Nice! Great to hear that there are still business out there putting their customers first! Thanks for sharing!