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ok price, excellent cusomer service, good communication
Cons
wish there was more guidance on pros and cons of selection, could have been a little cheaper
Bought a suppressor for my 22 (and 5.7), most of my education on paperwork was done online but they provided good information, NFA process is slow, but communication was great.
I've been a "lifetime" member at the range for about 3 years and have been a highly satisfied customer for the most part. The key is going in off hours, even for the member bays. It can get busy on weekends, with lots of groups in the public area. Adam is always a big help and fun to swap stories with.
I've never experienced the rudeness that I've heard about with the store personnel. They've always been polite and helpful. It may be more about "show up acting like a know-it-all-jerk, get treated like one" kind of thing. The prices are too high. Clearly taking advantage of the wealthy area demographics and must not be hurting much or losing business as a result. I love spending money with local merchants, but there's a limit. That said, I have purchased arms and accessories from them after the sales rep spent quality time helping with decisions, options etc. I value service and will pay extra for it.
range at shop and a large selection of firearms and accessories.
Cons
prices are a little high but ok for what you get most of the time with the service and knowledge
good place with a range and good selection of suppressors, weapons and ammo. helpful with selection and options as well. Also my wife felt comfortable there so that was a plus. Can shoot most weapons they sell (if available) at their range but only with their ammo.