Mazama Sporting Goods

Staff irritable, not friendly, went in with a handful of cash, went out the same way. Nothing for firearms or ammo, but hey, they had fishing gear.

Went back a few days later just in case they were having an off day...they were not. Same staff, same attitude. Won't go back....ever

I stopped by the other day, on a lunch break. I'm not sure if my mistake was that I was wearing a nice suit (since I'm in sales myself, and taking time on my break to visit the store) or that I am only 30, but the greeting by the staff was as cold as stone. I tried to chat the guy behind the counter up, asking a few questions about the particular pistol I was looking for; he seemed like this interaction had basically ruined his day. Worse yet, soon as he found out I had moved here from California a few years back, he got nearly stand-offish. At that point he seemed more interested in whether or not my credentials would be in order to purchase a firearm than offering any level of customer service.

I think I'll see what the other stores in town have to offer before even considering walking back in to Mazama's again. As a high-end retailer myself, I resent the fact that any store can keep it's doors open in this recession without offering the best customer service possible.

p.s. The staff on the fishing side of the store were very friendly and helpful, they actually seemed to know more about firearms than the grumpy old-timer I had to deal with on the firearms side.