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Very knowledgeable staff. The shop changed hands some years ago but the old owner still works behind the counter. Jim is the old owner and knows everything about guns produced in the last 50 years and before that! The shop has many younger guys who know all about the latest Ar style guns as well as silencers ( suppressors). Was in the shop yesterday and if you want a pistol they have a full selection with no less then 40 different guns. The shop also is a full service fishing shop that has all the latest fishing tackle and lots of pro-cure products. I can't say enough good about them. Could you get an item cheaper on the internet? Suspect so but why not pay a few bucks more and support a local business that is providing local jobs. If you are expecting somebody to meet you at the door with a warm hug and a cup of coco then this shop may not be for you. If you are capable of looking somebody in the eye and asking a question you will have no issues. I think the issues so many complain about are because they have unrealistic expectations of customer service. How can i have been going there since 1982 and never had an issue? I was a 14 year old kid when i first started going to the shop and I was treated like an adult as long as I asked good questions. First purchase was about 1986 and have made god only knows how many since. I was looking for a 44 magnum ruger carbine and Jim said he would call me when he got one. A year later I got a call they had one and to come and take a look. Thats good service in my book. That was about 1988 and I have been hooked ever since.