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Review Summary

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Overall Rating
4.33 star(s) 9 ratings
Service
4.00 star(s)
Selection
3.00 star(s)
Value
3.00 star(s)
Overall Rating
5.00 star(s)
My wife, son, and I found the staff at Norpoint exceptionally helpful. The counter staff walked us through several rental guns. A member of the gun shop offered to let me try his personal carry. The facility was busy. But this was in part due to an event being held on the rifle range. We'll be returning to Norpoint.
Overall Rating
5.00 star(s)
I first started going to Norpoint back in 2010. Staff was friendly enough that I kept going back. Laid back enough to make you feel at home, but safety conscious enough to make you feel safe. After several months, I became a member.
The selection in the store was decent, not the best, but by no means the worst, either. Store staff (Andy, Jim and Marcus) were polite and patient. They never tried to sell me something I didn't want, nor did they question my judgement on any of my purchases.
I did become a little disenchanted with the firearm selection prior to Earl's arrival and was pleasantly surprised when the display cases were full of almost every make and model. Earl also introduced himself and genuinely cared about any of my past disappointments.
More recently, there have been wait times to use the range. To me, that is due to several factors. 1. More interest in the shooting sports. 2. The almost constant improvements to the range, building and selection in the store.
The store now maintains a great selection. Andy and Tim are more than happy to recommend components, firearms, scopes or holsters based on their experience. They also don't seem put off if you reject their recommendations.
Ammo checks still occur - but looking for steel core, AP or incendiary rounds. I've no problem with that. I've never had the staff ask to see any of my firearms except out of a genuine interest in whatever it is I've brought in - and never my carry piece.

What started out as a good experience in 2010 has only gotten better.
Overall Rating
5.00 star(s)
I have purchased 6 handguns and a carbine from Norpoint over the last two years. Service has been excellent. Since Earl came on board the level of inventory and customer service has increased dramatically. The pro shop now looks like a pro shop with loads of gun inventory, holsters, cleaning supplies and all kinds of different gun stuff. I usually head up every other Monday and spend a couple of hours.
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