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Review Summary

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5
 
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Overall Rating
4.23 star(s) 13 ratings
Overall Rating
2.00 star(s)
I am not happy with their idea of customer service. I was looking for some special guns that Davidson's sells that they are all setup to receive. So I went in on a Saturday to talk with them about placing an order directly though them and was told to use the web site. If they ordered it would have to wait for them to fax an order on Tuesday (they are closed mondays) and from the web I could get it there by Tuesday. I was also told that if I used the web site I could do things like check a box for consecutive serial numbers. So I order from the web on Saturday and there is no way to buy more then one of the same item with out placing separate orders. So I drop a follow up email to Davidson's to request consecutive orders and to get a tracking number. I was then find out that they can't ship until Tuesday since WCA has to approve the shipment and they are closed Mondays... So the WCA sales guy had no idea what he was talking about he just did not want to handle the order. So the guns ship and I get see FexEx has delivered them to WCA. Great! So I head down there and they can't take the balance owed and sell me the guns. Only their book keeper is allowed to check things in and She is not working today. I was told to come back tomorrow morning.

I am a member of the WCA range and have bought several guns that were in stock at the Issaquah shop before and I don't think I will ever guns from them again. I was not happy in trying to do a out of state transfer though them also. They have had their two strikes.

I found out that LowPriceGuns.com (was survival arms) is on the Davidson's list but were not in the top three shown to me when I ordered. I have always been treated with respect and good customer service with them on both transfers and orders. I will drive the extra distance and use them from now on.
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