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I have had a range of over 20 FFL transactions with this business. With the majority of businesses, the service, and attitude you receive can be somewhat random depends on who was there. I found this team to be very consistent in customer focus attitude, knowledge, and efficiency. The fact that they are very conscious of every customer in the shop even when they are busy tells a lot. Lots of business just ignore you if you are the last one in the line until you get to the desk.
Recently, they helped my lady transfer a pistol to a family member in CA. Most FFLs would have told us to pound sand when we mentioned where we were sending it to. Not only were they willing to help, but they went out of their way to research to make sure that everything was done correctly. I have used them several times for transfers and online orders and they have never once been anything but polite, helpful and professional. They are a great crew and are the place I always suggest when someone needs a reliable FFL.
Responsive, courteous, great comms and absolutely reasonable!
Great priced transfers and shipping
Right on top of details and disclosures
Cheap, petty people don't like them because they are in a for profit business... is that really so bad?
Bought a firearm from a local NWF's member and as I live in Idaho it had to transfer through a local FFL. The Seller picked A Cut Above...
The folks there made the transaction and transfer to my FFL in North Idaho as simple as I could have imagined. Communication was immediate and correct, shipping was reasonable, they handled the incoming payment for the firearm and did so in a completely business like manner.
Last Saturday morning. Me & the wife bought a pistol from another great Northwestfirearm's member. Meet up A Cut Above pawn shop. Wife had a instant approval. We were so happy!
Employee was very good. Nice guy.
If there’s a delay, they don’t take possession of a gun so both the buyer and seller have to come back when the BG check clears.
Very friendly, likable crew, for example the pocket watch guy is knowledgeable about collectibles and always great to banter with while waiting for the BG check to clear. They know what they’re doing and I really wouldn’t go anywhere else for a transfer unless geography demanded it (e.g. buyer/seller lives an hour away and can’t/won’t come to Beaverton). The only downside is if a BG check doesn’t go through quickly, they won’t hold the gun until it clears and require both parties to come back, which is kind of inconvenient. Fortunately since the state has been putting CHL holders at front of the line I don’t worry about that anymore but I could see it being a problem for folks that don’t have a CHL. Since these days BG check lines are thousands of people long, delays are likely.
Other than transfers, I think I’ve only ever bought from them once. It’s not through any fault of theirs, I just am usually after something very specific and they don’t control what people bring in to sell. I’ve sold to them as well (though it’s been a few years). For a pawn shop, they’re not unreasonable when you account for the fact that they can’t offer retail since they need to sell it at retail. Obviously they prefer well-known brands that sell well (Beretta, Ruger, and the like) and you’ll do much better selling something Like that rather than something relatively obscure and undesirable.
I am stuck on them; always good service, nice people, and regardless of staff changes, treat me very nicely. I am pretty sure I have been doing a lot of business with them for 8 years...FFL transfers, and new orders...
I've done plenty of transfers there, it's close to my office. The staff knows their stuff and always friendly. I've done at least 15 transfers there along with some shopping for silver and have always had a good experience! Highly recommended!
My preferred place for transfers. The staff has always been very friendly. Even with the background checks sometimes taking forever, they are helpful and quick to call when you clear. Have done multiple transfers there, browsed quite a bit, never felt pressured to buy and have always felt welcome.
worst experience I have ever had treated as tho i was stealing from them
have you ever met someone and with that initial moment you know there's going to be a clash
store was nice the employee that I spoke with when I first came in was nice I commented on his pocket watch I'm respectful untill treated otherwise if you Disrespect me I get defensive .
Having and FFL is proof that you have been through extensive back ground checks
Not one other FFL has required a copy of my drivers license they simply looked at the address on my license
when I sell or buy a firearm from and outlet I don't display my drivers license for you to make a copy is B.S.
I have never been treated so Disrespectful by a fellow FFL as I was in your shop.
My post is a testament you your response to this one I rest my case
This is my go to FFL because of location and cost. I work near by and sometimes drive over to browse during my break from work... back when I was at the office, that is.
I've ordered multiple stripped lowers and the cost is $25 for the first and $15 for each additional transfer item. This does not fluctuate and has not changed since they came to this.
If you're in there frequent enough, you find that they remember you. Thing is, even if it's your first time in the store, they treat you the same way as if you've been a long time customer. They set the bar for customer service.
This is where I go for all of my transfers. The price is great, $25 for the first firearm and $15 for each additional. The staff is always friendly and if you've been in enough, they remember you.
Keep it up!
Did two transfers this weekend, one as a seller, one as a buyer. This has got to be the friendliest pawnshop I've ever done business in! The staff were nice, and seemed very knowledgeable and effective at what they do. There are also interesting guns, swords, flintlocks, music equipment, and tools for sale and on display. The building is clean and bright, and the fees were reasonable. Definitely recommended!