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Just made a warranty claim on a Holosun red dot that was brand new because both windage and elevation adjustment did nothing. I was wondering if anybody has had to make a claim on a Holosun and how did that experience go for you. Their warranty form says they will get back to you within two days, however I'm now going on five days and have heard nothing from them. This is the first red dot I have had any issues with: two Primary Arms red dots and a Bushnell all ran flawlessly for years.