- Messages
- 116
- Reactions
- 396
I won a S&W Model 22-4 in an auction on gunauction.com on Sunday March 22nd. I immediately e-mailed shipping instructions and a copy of the receiving dealer's license. I sent a USPS money order and a hard copy of the FFL by express mail. According to USPS tracking it was delivered on Wednesday March 25th. Other than the automated response immediately at the end of the auction, I have heard absolutely nothing from this vendor. I have followed up, at intervals, with three e-mails requesting shipping information. No response. Yesterday In called one of the numbers listed on their website - phone rings once and cuts you off. Today, I tried the second number on their site. This one answers and says to leave a message at the tone - at the tone it tells you the mailbox is full and you can't leave a message. It tells you how to transfer to an operator (push "0") and when you do, it says that it can't transfer you.
I understand that with the ongoing pandemic many businesses are closed entirely, working limited hours with limited staff or, gun stores being "essential" open regular hours. There is nothing on their website to indicate anything but the last option. Regardless, this is a heck of a way to do business. Does it take more than a minute or two to at least acknowledge the transaction? To tell me that they're sorry but shipping will be delayed - something, anything other than this stone wall of silence. If I had done this transaction with an individual with these same results, I would have already been notifying the local police and/or the postmaster. This being a large, bricks & mortar concern, I really don't think that they have absconded with my money, but they do need to keep customers in the loop.
This was their Milwaukie, OR store. Anybody close enough to know what is up with them?
Thanks for your indulgence.
Adios,
Pizza Bob
I understand that with the ongoing pandemic many businesses are closed entirely, working limited hours with limited staff or, gun stores being "essential" open regular hours. There is nothing on their website to indicate anything but the last option. Regardless, this is a heck of a way to do business. Does it take more than a minute or two to at least acknowledge the transaction? To tell me that they're sorry but shipping will be delayed - something, anything other than this stone wall of silence. If I had done this transaction with an individual with these same results, I would have already been notifying the local police and/or the postmaster. This being a large, bricks & mortar concern, I really don't think that they have absconded with my money, but they do need to keep customers in the loop.
This was their Milwaukie, OR store. Anybody close enough to know what is up with them?
Thanks for your indulgence.
Adios,
Pizza Bob