Quantcast
  1. Sign up now and join over 35,000 northwest gun owners. It's quick, easy, and 100% free!

Vortex Crossfire Scope

Discussion in 'Maintenance & Gunsmithing' started by ZigZagZeke, Sep 9, 2011.

  1. ZigZagZeke

    ZigZagZeke Eugene Silver Supporter Silver Supporter 2015 Volunteer

    Messages:
    2,706
    Likes Received:
    3,545
    Went to sight in the AR at the range yesterday and could not get it to zero. It would be 4 clicks left and I'd make a correction and it would be 8 clicks right. Then if I tried for a group it would walk to the left or right, and up or down. Finally I noticed that the crosshairs were beginning to rotate inside the housing. I fired a few more rounds and the crosshairs were a good 15 degrees rotated from vertical/horizontal, but the housing was still straight, hadn't budged.

    I got home and looked up Vortex Crossfire and discovered that Vortex has a lifetime fix or replace warranty against all damage regardless of cause (except willful abuse), and it is completely transferrable. I also noticed that the scope was in the $250-$300 range on their web pages. I got the rifle from a NWF member with the scope already on it, so I was really pleased to see that the warranty was transferrable. I shipped the scope off to them today, and received this reply to my email about it:

    If they repair or replace this scope free of charge I'll certainly give them consideration any time I buy optics. I'll post the results here.
     
  2. DinhRose

    DinhRose Austin, Texas (Ex-Pat of SE PDX) Active Member

    Messages:
    800
    Likes Received:
    109
    Vortex is a solid company. I am sure they'll fix your optic granted there were no obvious "i don't know how it broke" hammer marks or tire tread all over the optic.
     
  3. ZigZagZeke

    ZigZagZeke Eugene Silver Supporter Silver Supporter 2015 Volunteer

    Messages:
    2,706
    Likes Received:
    3,545
    I certainly like them so far. They seem to be on a par with Buck knives. If they do right on this scope they've got a customer for life.
     
  4. scrappydoo

    scrappydoo Federal Way Active Member

    Messages:
    144
    Likes Received:
    22
    They're famous for how good their warranty is.
     
  5. ZigZagZeke

    ZigZagZeke Eugene Silver Supporter Silver Supporter 2015 Volunteer

    Messages:
    2,706
    Likes Received:
    3,545
    Here's the disposition on the scope from Vortex...

    Yes! They've got a new customer for life.
     
  6. TonsOfOregonBrass

    TonsOfOregonBrass Sandy, OR Active Member

    Messages:
    903
    Likes Received:
    48
    That is why i sell them in my store. If you are in ZigZag you could of just come by and i could hand you one out of the cabinet and Vortex will send me a replacement. They are a great company, have one of the best warranties, and are just nice people to deal with too.
     
  7. Sheldon

    Sheldon California Member

    Messages:
    70
    Likes Received:
    10
    While they do have a great warranty, the Crossfire is their bottom line model. I had to send mine back multiple times and finally asked them if they'de upgrade it to the standard Viper model which they did for $100 more. I have read quite a few threads of others having issue with the Crossfire line. I still bought another one to put on my rimfire rifle as I believe it will handle that recoil fine. If you're interested in upgrading from the Crossfire they will for a little more $$.