Got a set of TruGlo TFO's for Xmas. Had them installed on my Springfield XD-9 and really like them. About a week ago the light pipe in the front site falls out and I can't find it. Have only shot this at the range so was kinda surprised. Upon further reseach this seems to be a problem with these sights but just a dab of clear nail polish seems to fix the issue. Soooo, I email TruGlo and ask them how I can obtain a light pipe for the front site. They email me back and say send in the sight for repair. I email them that it is an XD and getting the sight off might take an act of congress and I don't have the tools so i would have to pay to have it done, pay to ship it to them, pay to have it put back on. Can they just send me the pipe? Their answer was another email advising me to send in the slide with the sight on it. Not exactly my idea of customer service. All I want/need is the dang pipe. Nothing is damaged. I might try to call them just to see what they say but geez.... then again I might have to start over and get some sights I can rely on.