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Agreed. They are not trolls, not disrupting anything, just looking for answers. We should be helpful and forthcoming with any information they need, and if they get what they need and never look back that is still perfectly OK, information sharing is one of the primary purposes this forum serves.Personally, I don't find it objectionable for people to use the site as a resource for problem solving. If there is any public service aspect to the internet, this is surely an example.